Customer-focused professional with a record of delivering satisfying experiences. Highly skilled in beverage preparation and service, using effective communication to ensure customer satisfaction.
Overview
7
7
years of professional experience
Work History
Office Manager
Auguste Montessori School
Washington D.C, DC
01.2024 - 08.2024
Answered phone calls, responded to emails, and placed supply orders.
Organized school events.
Managed office inventory and maintained an organized environment.
Provided training to new hires.
Lead Barista
Coffee Nature
Washington D.C, DC
10.2019 - 03.2020
Greeted customers in a professional manner and developed relationships through friendly interactions.
Took orders from customers.
Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
Maintained a clean work environment that was in compliance with health codes.
Server
Mama Lucia's
Bethesda, MD
01.2018 - 05.2018
Greeted customers and provided menus.
Took orders for food and drinks and delivered them to guests.
Answered questions about menu items, ingredients, and pricing.
Checked back with customers throughout meal service to ensure satisfaction.
Education
Bachelor of Science - Political Science And Government
Virginia Commonwealth University
Richmond, VA
05-2026
Affiliations
Volunteer at Martha's Kitchen
Volunteer at Bread for the city
Student Leader at Virginia21
Timeline
Office Manager
Auguste Montessori School
01.2024 - 08.2024
Lead Barista
Coffee Nature
10.2019 - 03.2020
Server
Mama Lucia's
01.2018 - 05.2018
Bachelor of Science - Political Science And Government
National Director of High School Admissions at Auguste Escoffier School of Culinary ArtsNational Director of High School Admissions at Auguste Escoffier School of Culinary Arts