Sara Beth Westmoreland

- Provide exceptional customer service by assisting patients in person and over the phone in a fast-paced healthcare setting

- Handle confidential patient and insurance information while maintaining strict HIPAA compliance

- Assist customers with prescription pickups, billing questions, insurance concerns, and payment processing

- Maintain organized patient records and accurate information entry to support daily operations

- Demonstrate strong multitasking abilities while balancing customer service, administrative tasks, and pharmacy support responsibilities

- Maintain a clean, organized, and welcoming environment for patients and staff

- Resolve customer concerns professionally while ensuring patient satisfaction and positive experiences

- Support daily office operations through strong organization, reliability, and attention to detail

- Build strong relationships with patients by providing friendly, compassionate, and professional communication