Ashley Denison
New London,CT
Summary
Dedicated professional with strong background helping with customer orders and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Deli Clerk
Ledyard Village Market
Ledyard Center, Connecticut
04.2022 - Current
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Provided accurate pricing information when requested by customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Offered suggestions for additional items that would complement customer's order selections.
- Inspected labels on deli products to verify accuracy of pricing.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Participated in weekly team meetings to discuss performance goals or operational issues.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Responded to customer questions regarding product availability.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Followed recipes and customer requests to prepare meals.
Dog Groomer
Holy Shi-tzu
Mystic, Connecticut
04.2020 - 03.2022
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Performed minor medical procedures such as gland expression and flea treatments.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Scheduled appointments for clients using online software programs.
- Consulted with veterinarians regarding the health conditions of dogs being groomed.
- Kept detailed records of services performed for each animal client.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Ensured safety of animals at all times by following established safety protocols.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Handled cash transactions accurately when accepting payment from customers.
- Educated customers on proper dog nutrition habits to promote overall pet health.
- Monitored inventory levels of supplies necessary to perform grooming services.
- Supervised apprentice groomers during daily operations.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Organized promotional events such as adoption drives or fundraisers that benefit local animal shelters.
- Developed long-term relationships with clients and bonded with animals through regular contact.
CNA
Groton Regency
Groton, Connecticut
07.2018 - 02.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated communication between patients, family members, and healthcare professionals.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Kennel Attendant
Fridays Rescue Foundation
Groton
06.2014 - 09.2018
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Ensured proper feeding of all animals in the facility according to established guidelines.
- Provided daily exercise for pets in accordance with their owners' instructions.
- Administered medications and vaccinations as prescribed by veterinarians.
- Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
- Kept accurate records of animal care activities such as feedings, treatments, bathing.
- Greeted clients upon arrival at the facility and provided tours when necessary.
- Maintained cleanliness of work areas including grooming stations, office space, storage areas.
- Provided tender loving care to all animals in the facility.
- Transported animals between veterinary offices and kennel facilities when needed.
- Recorded detailed information regarding each animal's behavior while in care.
- Observed animals for signs of illness or injury and reported findings to supervisor immediately.
- Provided socialization opportunities for pets through playtime activities.
- Performed basic grooming services such as brushing fur coats and trimming nails.
- Followed safety protocols when handling large or aggressive animals.
- Assisted in training new staff members on proper animal handling techniques.
- Adhered to established policies regarding animal intake and release procedures.
Education
High School Diploma -
New London Adult Education
New London, CT08-2013
Skills
- Complaint resolution
- Merchandise upselling
- Tracking complaints
- Multi-line phone talent
- In-store support
- Hospitality and accommodation
- Coordination
- Front desk support
- Reservation coordination
- Promotional information
- Outstanding customer service
- Personal information protection
- Guest accommodations
- Hospitality
- Exceptional communication
- Effective problem solving
- Bookkeeping
- VIP services
- Management interaction
- Accurate record keeping
- Drawer balancing
- Product restocking
- Ordering and stocking
- Currency counting
- Scanner operations
- Guest inquiries
- Refund handling
- Checkout monitoring
- Cash register systems
- Merchandise exchange
- Customer service excellence
- Time management skills
- Written and verbal communication
- Cash handling expertise
- Salesmanship
- Health codes compliance
- Cash and credit transactions
- Verbal and written communication
- Safe nail trimming
- Tool sanitation methods
- Safety precautions and measures
- Grooming and bathing
- Nail clipping
- Fur cutting techniques
- Grooming best practices
- Facility policies and procedures
- Pet waste removal
- Kennel disinfection
- Feeding
- Team building
- Maintain equipment
- Infection Control
- Record-keeping
- Physical Stamina
- Time management abilities
- Animal transportation
- Set appointments
- Reliability
- Multitasking Abilities
- Injury evaluation
- Animal Handling
- Equipment inspection and testing
- Stress management techniques
- Fire suppression tactics
- Emergency medical services
Timeline
Deli Clerk
Ledyard Village Market
04.2022 - Current
Dog Groomer
Holy Shi-tzu
04.2020 - 03.2022
CNA
Groton Regency
07.2018 - 02.2021
Kennel Attendant
Fridays Rescue Foundation
06.2014 - 09.2018
High School Diploma -
New London Adult Education