Sarah A. Jester
Milford,DE
Summary
Highly ambitious individual with background in field interviewing,survey research, address listing, retail sales, medical registration, inventory processes, title work and clerical positions. I have a very energetic personality and enjoy working with others. I welcome new challenges, tasks, new environments and am proud of the quality of work that I bring to the table.
Overview
19
19
years of professional experience
Work History
Field Interviewer
University Of Michigan - Survey Research Center
08.2018 - 05.2019
- Conduct interviews with participants to assess eligibility.
- Observe participants and recorded results.
- Review incoming correspondence and determine action required and its priority.
- Perform various job responsibilities, including: answering work cell phone, weekly conference calls, daily email correspondence, completion of training, responsibility of University forwarded funds, driving into field for face to face contact with participants, filing of paperwork, daily send/receive of files on work assigned laptop, etc..
Direct Store Delivery Receiving
Walmart Supercenter
07.2004 - 05.2018
- Worked directly with management, associates and suppliers to maintain proper inventory to meet customer needs.
- Supported management with daily operational functions.
- Implementation of new procedures, policies and processes.
- Supervision of an excess of thirty suppliers who deliver product throughout the week. This includes frequent communication between management and the suppliers, as well as multiple calls to the suppliers and their management teams and/or home offices.
- Processing deliveries and credits for our vendors. This includes paperwork, counting incoming freight, use of multiple computers, scheduling and maintaining delivery schedules within a set time frame.
- Daily processing of Food Bank donations and correspondence with the Food Bank of Delaware, as well as department managers within the store.
- Processing damages to receive necessary credit, which ensures our inventory counts balance properly.
- While at the store for nearly fourteen years, I worked in various departments. My most recent position, of approximately nine years, was a position of tremendous fiscal responsibility. I was also a cashier, money center associate, customer service associate, layaway associate and lead, sales floor associate and I have helped in multiple other areas as requested. I received accolades for outstanding customer service and job performance. I was also sent to the International Shareholder's Meeting in Arkansas as a market level/store representative in 2015.
Patient Registrar
Beebe Healthcare
05.2000 - 05.2003
- Emergency Room Patient Registration. I did bedside and desk registrations of ER patients. Responsibilities included creating emergent John/Jane Doe accounts in trauma situations. I obtained demographic, insurance and personal patient information, as well processed all related paperwork for the patient's medical records.
- Inpatient Hospital Admission. I obtained demographic, insurance and personal patient information, as well processed all related paperwork for the patient's medical records.
- Outpatient Registration. I deciphered doctor's written instruction and orders, obtained demographic, insurance and personal patient information, as well processed all related paperwork for the patient's medical records.
- Outpatient/Information Check In Desk. I directed patient's to the appropriate area for registration and then to the correct department for their testing or to requested hospital locations.
- While at the hospital, I received award certificates and devised a system adopted by all registrars to identify and match physician signatures. This was hugely beneficial for registrars within the entire hospital system. Additionally, I was awarded one of two top raises within our larger department for my annual raise.
Education
High School Diploma -
Milford Senior High School
Milford, DE1994
Skills
- Process implementation
- Extremely organized
- Administrative duties
- Administrative Assistant
- Self-motivated
- Strong written and verbal communication
- Maintaining client confidentiality
- Excellent customer service
Timeline
Field Interviewer
University Of Michigan - Survey Research Center
08.2018 - 05.2019
Direct Store Delivery Receiving
Walmart Supercenter
07.2004 - 05.2018
Patient Registrar
Beebe Healthcare
05.2000 - 05.2003
High School Diploma -
Milford Senior High School
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