Hi, I’m
Sarah Adcock
West Sacramento,United States
Summary
Dependable and personable customer service professional. Strong history of organization, detail orientation, and written and oral communication skills. Committed to delivering excellence in all facets of customer service and administrative support, both independently and as part of team. Eager to secure entry-level Receptionist position.
Overview
5
years of professional experience
Work History
Prestige Portraits by Lifetouch
Photographer and Customer Service Representative
2021.12 - Current (2 years & 10 months)
Job overview
- Facilitated check-in process for large number of students' sessions through Appointment Plus software, ensuring accuracy of all appointment and personal information
- Accurately processed payments and maintained safe cash management techniques to ensure balanced register at end of each shift.
- Greeted all clients upon arrival and maintained organized, welcoming lobby area to create positive first impression for clients
- Created accurate reports of daily sales, session details, service quantities, and sales transactions as part of end-of-day tasks
- Allocated roles and duties to other photographers to optimize productivity and meet time-sensitive objectives
- Demonstrated strong attention to detail while photographing high volume of students, consistently providing high quality service and excellent image quality.
Lifetouch Photography
Preschool Photographer
2021.09 - Current (3 years & 1 month)
Job overview
- Verified scheduling and logistical details with schools prior to picture day.
- Downloaded all job files in advance to ensure readiness and absence of issues before scheduled picture day
- Effectively multitasked by performing tasks such as photographing, running FLOW photography software, adjusting lighting and props, printing photo proofs, and interacting with clients, while prioritizing photo quality and accuracy of student information.
- Assembled and disassembled mobile photo in timely manner to ensure punctual start and end times
- Performed all end of day tasks such as ensuring comprehensive review of job details, timely delivery of proofs to clients, export of job files, and answering client concerns about next steps
- Ensured safety and cleanliness of the environment for children by adhering to equipment safety protocols and school licensing standards
- Adhered to strict privacy standards for safeguarding student data and images
Demmon Partners and FPI Management
Leasing Agent
2020.06 - 2021.09 (1 year & 3 months)
Job overview
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited leasing process for prospective tenants by efficiently managing all application paperwork and processes
- Handled tenant communications by quickly responding to requests and answering any questions or concerns
- Helped to resolve conflicts between tenants regarding noise, encroachments, and parking, etc.
- Kept meticulous records of correspondence between management and tenants.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Maintained compliance with all applicable laws and regulations pertaining to fair housing and tenant protections
- Delivered exceptional service by actively listening, communicating clearly, and practicing professional etiquette during phone calls and email correspondence.
Center for Autism and Related Disorders, Inc
Behavior Technician
2019.07 - 2020.03 (8 months)
Job overview
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment during high-stress situations.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress
- Worked as part of collaborative team to address changing needs of children and families.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Displayed sensitivity to cultural and linguistic differences, always treating clients and families with respect and dignity.
Education
University of California Davis , Davis, CA
No Degree
University Overview
- Relevant Coursework: Completed 70 quarter units of general education classes including writing and literature, pre calculus, biology, chemistry, history and anthropology, and math.
Los Rios Community Colleges , Sacramento
No Degree
University Overview
- Completed 36 semester units of primarily Early childhood education classes as well as public speaking, writing, sociology, math, and statistics
River City High School , West Sacramento, CA
High School Diploma
06.2016
University Overview
- Completed AP courses in Statistics, Biology, American History, and English Language Arts.
Skills
- Client Communication
- Phone and Email Etiquette
- Payment Processing
- Client Scheduling
- Multitasking & Time Management
- Critical Thinking
- Teamwork and Collaboration
- Organizational Skills
- Superb attention to detail
Timeline
Photographer and Customer Service Representative
Prestige Portraits by Lifetouch
2021.12 - Current (2 years & 10 months)
Preschool Photographer
Lifetouch Photography
2021.09 - Current (3 years & 1 month)
Leasing Agent
Demmon Partners and FPI Management
2020.06 - 2021.09 (1 year & 3 months)
Behavior Technician
Center for Autism and Related Disorders, Inc
2019.07 - 2020.03 (8 months)
University of California Davis
No Degree
Los Rios Community Colleges
No Degree
River City High School
High School Diploma
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