Sarah Aiken
Cleves,OH
Summary
Business-oriented Research Analyst with many years of experience developing solutions and methods for big data analytics and process optimization. Offering excellent communication skills and proven to collaborate cross-functionally with IT experts, project managers, and subject matter experts to plan and deliver analytical methods.
Overview
17
17
years of professional experience
Work History
Operation Analyst II
Farmers Insurance Exchange
Dayton, Ohio
03.2007 - Current
- Engaged in cross-functional collaboration to create comprehensive resolutions catering to organizational demands.
- Performed data entry activities to ensure accuracy of records.
- Addressed and resolved issues raised by stakeholders in relation to the performance of operations personnel.
- Engaged in collaborative discussions with internal teams and external vendors on operational matters.
- Created reports and dashboards to track progress against goals and objectives.
- Developed policies governing access rights and security protocols for operation systems.
- Provided guidance on risk mitigation strategies for various operational activities.
- Maintained up-to-date knowledge of applicable regulations pertaining to operations management.
- Managed budgets and forecasted operational expenses to control costs.
Education
Some College (No Degree) - General Studies
Sinclair Community College
Dayton, OHSkills
- Forecasting Techniques
- Cost-reduction strategies
- Workflow Optimization
- Lean Six Sigma
- Project Management
- Experience in leadership
- Content management expertise
- Cross-Functional Communication
- Business Forecasting
- Planning and coordination
- Operational Efficiency
- Problem-solving aptitude
- Adaptability
- Teamwork and Collaboration
- Analytical Skills
References
References available upon request.
Timeline
Operation Analyst II
Farmers Insurance Exchange
03.2007 - Current
Some College (No Degree) - General Studies
Sinclair Community College
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