sarah Aikman
Coulee Cab
Bagley,WI
2027
years of professional experience
Dynamic professional with a proven track record at Kwik Trip, excelling in process improvements and team leadership. Demonstrated expertise in machine operation and safety compliance, while fostering collaboration and effective communication. Recognized for enhancing productivity and maintaining high standards of cleanliness and hygiene, ensuring exceptional customer satisfaction.
Work History
Front Counter Crew Member
- Led team meetings to discuss operational challenges, fostering an open environment for feedback and solutions.
- Streamlined work order processing by developing an easy-to-use tracking system that expedited job completion times.
- Implemented process improvements that led to reduced waste and increased output for the production line.
- Streamlined workflow processes through effective communication with supervisors, engineers, and other team members.
- Trained new machine operators, ensuring adherence to safety protocols and efficient operation procedures.
- Maintained accurate records of machine performance and production data for analysis and reporting purposes.
- Assisted in scheduling preventative maintenance for machinery, resulting in fewer unexpected breakdowns.
- Ensured smooth shift transitions through thorough communication with incoming Lead Operators regarding current status updates.
- Ensured consistent product quality by calibrating machines according to specifications and guidelines.
- Played a key role in meeting daily production targets consistently by efficiently managing machine operations.
- Coordinated with quality control teams to address any product defects or discrepancies, ensuring customer satisfaction.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Quickly shut down equipment in emergency situations following protocols.
Receptionist
6 Months- Suggested specific ideas for process, productivity and safety improvements.
- Placed orders for materials and equipment with vendors.
- Ensured smooth shift transitions through thorough communication with incoming Lead Operators regarding current status updates.
- Maximized resource utilization by monitoring inventory levels closely, avoiding stockouts or excess materials on hand.
- Collaborated with team members to achieve department goals and maintain high productivity standards.
- Contributed to a safe working environment by enforcing safety rules and adhering to company policies at all times.
- Greet guests, maintaining pleasant work environment and help where I am needed
Cab Driver
6 Months- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently to prepare food items according to company standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
- Handled cash transactions accurately, ensuring proper cash management during shifts.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Lead Machine Operator
1 Year 3 Months- Operated and maintained production machinery to ensure optimal performance and safety compliance.
- Trained new operators on equipment functionality and safety protocols to enhance team efficiency.
- Monitored production processes, identifying inefficiencies and implementing corrective actions promptly.
- Collaborated with quality assurance teams to conduct regular inspections and maintain product standards.
- Streamlined workflows by reorganizing workstation layouts for improved accessibility and workflow efficiency.
- Developed standard operating procedures that enhanced consistency in machine operations across shifts.
- Implemented preventive maintenance schedules, reducing downtime and prolonging equipment lifespan significantly.
- Supported continuous improvement initiatives by proactively identifying areas of potential improvement within the production process.
- Maximized resource utilization by monitoring inventory levels closely, avoiding stockouts or excess materials on hand.
- Conducted root cause analyses on recurring issues, implementing corrective actions that resulted in long-term solutions.
- Collaborated with team members to achieve department goals and maintain high productivity standards.
- Contributed to a safe working environment by enforcing safety rules and adhering to company policies at all times.
- Demonstrated leadership skills as Lead Machine Operator, motivating team members to achieve peak performance levels consistently.
- Reduced machine downtime by promptly troubleshooting and resolving operational issues.
Machine Operator
4 Years 4 Months- Operated machinery to ensure efficient production flows and adherence to safety protocols.
- Monitored equipment performance, identifying issues for timely resolution and minimal downtime.
- Maintained accurate records of machine operations and maintenance schedules for compliance audits.
- Assisted in training new operators on equipment usage and safety procedures to enhance team productivity.
- Collaborated with quality control teams to inspect product quality and minimize defects during production runs.
- Implemented process improvements that increased operational efficiency and reduced waste in manufacturing processes.
- Led shift teams in executing daily production targets while fostering a culture of safety and teamwork.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Collaborated with team members to optimize production processes and improve overall performance.
Crew Leader
2 Years 9 Months- Supervised daily operations, ensuring efficiency and adherence to quality standards.
- Trained new crew members on procedures and customer service protocols.
- Managed inventory levels, facilitating timely restocking of supplies and ingredients.
- Implemented process improvements to enhance speed of service during peak hours.
Crew Member
1 Year 1 Month- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently to prepare food items according to company standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
- Handled cash transactions accurately, ensuring proper cash management during shifts.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma
Skills
Cleanliness and hygiene
Complaint handling
Efficient work ethic
Patience and empathy
Food safety
Cash handling expertise
Stress tolerance
Upselling strategies
Guest inquiries
Data entry
Accuracy and efficiency
Teamwork
Teamwork and collaboration
Customer service
Time management
Attention to detail
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Reliability
Excellent communication
Active listening
Effective communication
Relationship building
Timeline
Cab Driver
Coulee Cab
02.2026 - CurrentRead More
Receptionist
Rendezvous Nails and Spa
02.2026 - CurrentRead More
Lead Machine Operator
Truvont
11.2023 - 02.2025Read More
Machine Operator
Truvont
10.2020 - 02.2025Read More
Crew Leader
Wendys Restaurant
05.2016 - 02.2019Read More
Crew Member
Wendys Restaurant
04.2015 - 05.2016Read More
Front Counter Crew Member
Kwik Trip
Read More
Pleasant Valley
High School Diploma
Read More