Sarah Alley
Chillicothe
Summary
Administrative professional with strong project coordination and data management skills. Successfully managed complex scheduling and maintained accurate records to support operational compliance and decision-making. Actively pursuing an advanced degree in business management and human resources.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Support Admin 2
Fluor BWXT
Piketon
03.2017 - 07.2025
- Coordinated scheduling of training physicals and audited truck reports for daily processing to ensure compliance with operational standards.
- Maintained accurate records for timely delivery to management, supporting informed decision-making.
- Monitored and approved timesheets in partnership with management.
- Collected and entered data for Post Job Reviews and ensured records for Work Package Performance Data were accurate.
- Initiated and developed requisitions for operational needs.
- Ordering Cold Weather Gear and supplies for IS&M. Entering WADs into Cost Point Plus, scheduling meetings, assisting with preparation reports and participating in Safety Work Group meetings.
- "L" level clearance. Assisting in the duties of Fleet and Management, entering data for gas receipts and mileage. Entering Requisitions for procurement.
- Assisting many managers in their daily needs. Working with planners, Indexing work control packages.
- Working with the construction group ordering tools, equipment, safety, Consumables, working with vendors on renting parts or equipment.
- Managing a spreadsheet and keeping record of when tools and equipment have arrived on-site, making sure that the tools and equipment are delivered to the construction site.
- Participated actively in safety work groups to promote workplace safety initiatives.
- Conducted background checks and safety advocacy in collaboration with work groups.
- Tracked truck locations and communicated unusual events to supervisors.
- Managed fit-for-duty forms, ensuring accurate record-keeping.
Business Office Manager
Signature HealthCARE of Fayette County
Washington Court House
09.2016 - 03.2017
- Collecting 100% of funds monthly, setting up payment plans and Trust Accounts.
- Collaborated with families to ensure timely payments, enhancing financial stability for residents.
- Closed facility monthly, coordinated with insurance companies for payments and assisted social services.
- Recorded and logged resident funds, maintained budgets while coordinating with hospice and ambulance services to meet resident needs.
- Supervising and scheduling 20 employees on weekend shift.
- Working with the residents daily and assisting them if they have any issues.
- Scheduling or coordinating residents transport or scheduling Doctors Appointments
- I have also assisted in training, interviewing, and on-boarding new employees.
- Advocated for patient needs and rights for 10 residents.
- Built rapport with clients to foster positive relationships.
- Follow Medicare and Medicaid policies by Government Rule.
Recruiter/Admission Coordinator/Counselor
Ohio Christian University
Circleville
05.2014 - 09.2016
- Recruited students for CCP program through targeted outreach via calls and follow-up emails, enhancing program visibility.
- Promoted programs by traveling to numerous schools in southeastern region, increasing awareness and interest among prospective students.
- Attended conventions to connect with prospective students and families.
- Designed marketing materials including flyers, websites, and admissions content.
- Edited and reviewed multiple materials prior to public distribution.
- Established connections with vendors, marketing specialists, and organizations.
- Delivered engaging presentations at various schools about university offerings, effectively informing and attracting potential students.
Patient scheduler/ Billing/ call center/ Customer Service Lead
Adena Health System
Chillicothe
05.2005 - 05.2014
- Executed scheduling and check-in processes for seven physicians in high-volume OBGYN practice.
- Oversaw collections, insurance verification, and medical records to streamline patient flow and enhance service delivery.
- Collaborated with physicians during off-site visits to enhance patient care delivery.
- Processed claims in billing office, ensuring timely payments and accurate filing.
- Created individualized payment plans for patients with outstanding balances, ensuring financial accessibility.
- Directed high-volume call center operations focused on payment collection and insurance verification.
- Addressed specific patient concerns and needs through individualized engagement, fostering trust and satisfaction.
Education
Certification of Nurse Aide Training And Competency - Allied Health
Pickaway Ross JVS Adult Education
Chillicothe, OH05-2026
Bachelors of Art - Major Healthcare Management
Ohio Christian University
Circleville, Ohio05-2014
Associate Degree - Computer Software Applications/Business
Southeastern Business College
Chillicothe, Ohio03-2000
Skills
- Project coordination and planning
- Data management
- Administrative support
- Time management
- Customer service and relations
- Team collaboration
- Conflict resolution
- Verbal and written communication
- Training strategies
- Scheduling efficiency
- Cultural awareness
- Computer skills including MS Office
- Healthcare management
- Patient care coordination
- Appointment scheduling
- Electronic health records management
- Patient confidentiality
- Healthcare administration
- Maintaining patient records
- Clinical documentation
- HIPAA compliance
- Insurance verification
- Medical billing and coding
- First aid certification (Heartsaver)
- Clinical research
- Problem-solving aptitude
- Adaptability and flexibility
- CPR/AED certification
- Financial operations oversight
- Decision-making strategies
- Process improvement
Certification
- Nursing Assistant
Timeline
Project Support Admin 2
Fluor BWXT
03.2017 - 07.2025
Business Office Manager
Signature HealthCARE of Fayette County
09.2016 - 03.2017
Recruiter/Admission Coordinator/Counselor
Ohio Christian University
05.2014 - 09.2016
Patient scheduler/ Billing/ call center/ Customer Service Lead
Adena Health System
05.2005 - 05.2014
Certification of Nurse Aide Training And Competency - Allied Health
Pickaway Ross JVS Adult Education
Bachelors of Art - Major Healthcare Management
Ohio Christian University
Associate Degree - Computer Software Applications/Business
Southeastern Business College