Sarah Alqaseer
Sterling Heights,Michigan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Enhances customer experiences by understanding customer desires, ad providing customized solutions to build loyalty. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
4
4
years of professional experience
Work History
Pharmacy Customer Service Representative
Walgreens
Sterling Heights, MI
06.2024 - 11.2024
- Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.
- Conducted regular checks of expiration dates on medications, removing outdated stock.
- Prepared and delivered medication to patients in a timely manner.
- Answered customer questions about prescribed and OTC medications.
- Helped customers identify and locate needed pharmacy products.
No Reliable Transportation
Sterling Heights, MI
11.2023 - 05.2024
- I didn't have a reliable transportation anymore
- My mother didn't have time to pick me up and drop me off at work during the winter
- I got my permit, took some driving classes, and practiced driving until I passed my license exam and got my license on May
Cashier/Customer Service Representative
Dollar Tree
Shelby, MI
06.2023 - 10.2023
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Stocked shelves when the store wasn't busy
- Assisted customers with returns, refunds and resolving transaction issues
Crew Team Member
Taco Bell
Sterling Heights, MI
08.2022 - 02.2023
- Provided excellent customer service by greeting customers and meeting quality expectations
- Kept food preparation area, equipment, and utensils clean and sanitary
- Worked front counter, drive-thru and other areas
- Took orders and collected payments
- Maintained a clean and organized workspace
Sandwich Artist/cashier
SUBWAYRestaurants
Sterling Heights, MI
01.2021 - 04.2022
- Greeted guests, promoted specials, and took orders
- Prepared and served hot and cold sandwiches
- Operated the cash register with accuracy
- Kept workplace clean and organized
Education
High School Diploma -
Arts Academy In The Woods
Fraser, MI07.2022
Some College (No Degree) - Psychology
Macomb Community College
Warren, MISkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Medication counting
- OTC products
- Effective communication skills
Languages
- Arabic, Native or Bilingual
- Chinese (Mandarin), Limited Working
- English, Native or Bilingual
Languages
English
Full Professional
Arabic
Full Professional
Chinese (Mandarin)
Limited
References
References available upon request.
Timeline
Pharmacy Customer Service Representative
Walgreens
06.2024 - 11.2024
No Reliable Transportation
11.2023 - 05.2024
Cashier/Customer Service Representative
Dollar Tree
06.2023 - 10.2023
Crew Team Member
Taco Bell
08.2022 - 02.2023
Sandwich Artist/cashier
SUBWAYRestaurants
01.2021 - 04.2022
High School Diploma -
Arts Academy In The Woods
Some College (No Degree) - Psychology
Macomb Community College
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