Sarah Anderson
Lehi
Summary
Dedicated and results-oriented professional committed to fostering teamwork and collaboration while maintaining a positive attitude. Emphasizing effective communication ensures streamlined processes and alignment toward shared goals. Passionate about innovation and actively contributing ideas to enhance team efficiency and overall company performance. A proactive approach to problem-solving drives continuous improvement in workflows and outcomes.
Overview
16
16
years of professional experience
Work History
Interconnection - Project Management
Tesla
Draper, UT
08.2022 - Current
- Achieved successful PTO approvals for solar project customers through thorough document review and submission to utilities. Enhanced team capabilities by providing comprehensive training and support for dashboard management. Facilitated compliance with utility requirements through prompt submissions to various California utility companies.
- Assisted team by enhancing knowledge of LADWP during absence of URS. Corrected rejections and submitted revisions promptly.
- Streamlined workload processes through meticulous oversight of Excel spreadsheets, enhancing overall productivity.
Finance - Lease Buyout Supervisor
Tesla
Draper, UT
08.2020 - 08.2022
- Oversaw customer support for vehicle lease transactions. Coordinated quote generation and documentation processes. Managed fund verification and account auditing before title release.
- Executed comprehensive accounting processes for weekly financial activities ranging from $1 million to $3 million.
- Reviewed and verified financial reports, identifying discrepancies to uphold financial accountability.
- Assisted with training agents on a monthly basis. Maintained the buyout knowledge page for easy access. Helped resolve supervisor escalations by addressing questions.
Account Manager
Command 7
Sandy, UT
08.2014 - 08.2018
- Achieved optimal property management for SunTrust Bank, HSBC Bank, and other East Coast enterprises. Facilitated successful completion of landscape, electrical, plumbing, HVAC repair, and snow removal services.
- Achieved contract compliance through diligent oversight of specified obligations. Secured reliable vendors for maintenance services, enhancing operational efficiency for contracted clients. Elevated employee capabilities through comprehensive training and mentorship across all business areas.
- Nurtured and managed client relationships, focusing on driving account retention and ensuring client satisfaction.
- Collaborated in creating a robust training curriculum for new hire agents while delivering additional training sessions as necessary.
Training and Development
Morinda
Provo, UT
06.2010 - 05.2014
- Created and rolled out effective content training programs aimed at improving performance and communication for country managers, call center agents, and personal assistants.
- Facilitated training workshops focused on new bonus structures, advancement opportunities, and the introduction of company products.
- Coordinated and executed monthly training initiatives for country managers in Southeast Asia, Australia, and New Zealand, promoting understanding of recent company developments.
- Generated high-impact social media content that attracted significant traffic and expanded conversion opportunities. Produced informative and captivating materials for monthly training programs, social media engagement, email marketing strategies, and blog posts.
Education
Associates Degree - Business Management
BYU-Idaho
Rexburg, ID01-2019
Skills
- Slide deck creation
- Excel data analysis skills
- Strong written communication
- Content development
- Proficient in Confluence documentation
- Professional development trainer
- Strategic analysis
- Detail-oriented organization
- Critical thinker
- Effective team contributor
Timeline
Interconnection - Project Management
Tesla
08.2022 - Current
Finance - Lease Buyout Supervisor
Tesla
08.2020 - 08.2022
Account Manager
Command 7
08.2014 - 08.2018
Training and Development
Morinda
06.2010 - 05.2014
Associates Degree - Business Management
BYU-Idaho