Sarah Barnett
Belton,MO
Summary
To obtain a challenging position that will utilize my skills and, experiences, and to provide me with the opportunity for growth and advancement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Appointment Coordinator
Max Motors Dealerships
Belton, USA
08.2022 - Current
- Scheduled and coordinated service appointments for a high-volume automotive dealership
- Effectively communicated with customers to gather necessary information for service requests
- Provided exceptional customer service by addressing inquiries and concerns in a timely manner
- Collaborated with technicians to prioritize and schedule repairs based on urgency and availability
- Maintained accurate records of all service appointments, including details of services requested and performed
- Coordinated with parts department to ensure availability of required parts for scheduled repairs
STORE MANAGER
Palm Beach Tan (formally known as Celsius Tannery)
02.2014 - 08.2022
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
- Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
- Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
- Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement
- Maintained a clean, organized, and visually appealing store environment that exceeded customer expectations
- Developed staffing schedules that optimized labor costs while ensuring adequate coverage during peak hours
Sales Consultant/Customer Service
Premier Mazda Of Kansas City
Kansas City, USA
05.2018 - 05.2019
- Conducted thorough product demonstrations and test drives to showcase vehicle features and benefits
- Assisted customers in selecting the right vehicle based on their needs, preferences, and budget constraints
- Managed all aspects of the sales process from initial contact through delivery of vehicles ensuring customer satisfaction at every stage
- Coordinated with service department for timely delivery of sold vehicles while maintaining open communication with customers throughout the process
Office Manager
Distinguished Gentleman Hair Salon
Lees Summit, USA
09.2017 - 05.2018
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Maintained confidential employee records, ensuring compliance with privacy regulations
Commissioned Sales Associate
FURNITURE DEALS
Independence, USA
09.2013 - 02.2014
- Provided personalized consultations to customers, understanding their needs and recommending suitable furniture options
- Demonstrated exceptional product expertise, highlighting key features and benefits to drive sales
- Utilized CRM software to track customer interactions, follow up on leads, and maintain accurate sales records
- Maintained a clean and organized showroom environment at all times for an optimal shopping experience
Assistant Store Manager
Sun Tan City
Overland Park, USA
12.2012 - 07.2013
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Trained and mentored new employees on company policies, procedures, and customer service standards
- Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
- Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
- Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
- Conducted regular performance evaluations for team members, providing constructive feedback for improvement
- Ensured compliance with company policies regarding safety regulations, cleanliness standards, and employee conduct
- Increased overall store efficiency by implementing streamlined processes for inventory management
- Served as acting store manager during periods of absence or vacation
- Conducted regular store audits to ensure compliance with company standards and policies
Education
Bachelor's degree - Marketing
Strayer University
Remote, Virginia09.2024
Skills
- Microsoft Office
- Customer Service
- Payroll ADP
- Scheduling
- Inventory
- Training
- Recruiting
- Management
- Profit & Loss
- Cash Handling
- Store Management Experience
- Human Resources
- Retail Management
- Office Management
- Merchandising
- Employee Orientation
- Leadership
- Assistant Manager Experience
- Hireology
- Budgeting
- Loss Prevention
- Research
- Event Planning
- Computer literacy
- Dealership experience
- Typing
- Sales
- Sales Management
- Interviewing
- Supervising Experience
- Microsoft Outlook
- Administrative Experience
- Document Management
- Computer Skills
- Call Management
- CRM Software
Certification
- Introduction To Floor Sales Automotive Training Course, 08/01/13, Present
- National Auto Academy Smart Tan Certification, 02/01/14, Present
- Driver's License, 01/01/96, Present
Groups
The Society of Collegiate Leadership and Achievement, 11/01/23, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Service Appointment Coordinator
Max Motors Dealerships
08.2022 - Current
Sales Consultant/Customer Service
Premier Mazda Of Kansas City
05.2018 - 05.2019
Office Manager
Distinguished Gentleman Hair Salon
09.2017 - 05.2018
STORE MANAGER
Palm Beach Tan (formally known as Celsius Tannery)
02.2014 - 08.2022
Commissioned Sales Associate
FURNITURE DEALS
09.2013 - 02.2014
Assistant Store Manager
Sun Tan City
12.2012 - 07.2013
Bachelor's degree - Marketing
Strayer University