Aspiring digital marketing professional with experience in sales techniques and social media engagement. Known for delivering exceptional customer service and fostering strong relationships, ready to contribute to impactful business outcomes.
Overview
6
6
years of professional experience
Work History
Cashier
Panera Bread
Charleston, SC
04.2021 - 08.2023
Managed customer transactions through POS systems, ensuring accuracy and speed in service.
Maintained cleanliness and organization of front-of-house areas.
Conducted training for new cashiers to ensure adherence to company standards and improve customer service skills.
Communicated clearly with customers and team members to resolve questions, process orders, and maintain smooth daily operations.
Represented the business through professional customer interactions and consistent service quality, contributing to a positive customer perception of the brand.
Hostess
Outback Steakhouse
Charleston, SC
06.2020 - 09.2020
Delivered positive guest experiences through attentive communication and personalized service, helping create strong first impressions and maintain customer satisfaction.
Served as the first point of contact for guests, professionally representing the restaurant’s brand, atmosphere, and customer service standards.
Coordinated effectively with guests, servers, and management in a fast-paced environment while maintaining professionalism and composure under pressure.
Managed reservations, waitlists, and guest flow efficiently while balancing multiple responsibilities during high-volume shifts.
Hostess
John King Dueling Piano Bar
Charleston, SC
08.2024 - 08.2025
Greeted and seated guests, ensuring a welcoming environment.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Trained new hostesses on customer service practices and restaurant policies to maintain high service standards.
Waitress
Yokoso Japanese Steakhouse
Charleston, SC
09.2025 - Current
Communicates effectively with customers, kitchen staff, and team members to ensure accurate orders and efficient service.
Builds positive relationships with guests by delivering attentive, personalized service in a fast-paced environment.
Works closely with coworkers and management to maintain smooth restaurant operations and deliver consistent service.
Ensures order accuracy, timely service, and customer satisfaction through strong organizational skills and attention to detail.
Education
Associate of Applied Science - Commercial Graphics/Digital Media
Trident Technical College
Charleston, SC
12-2027
Bachelor of Arts - Digital Communications And Media
College of Charleston
Charleston, SC
05-2026
Skills
Social media expertise
Presentation development
Sales techniques
Customer engagement
Web design
Search engine optimization
Timeline
Waitress
Yokoso Japanese Steakhouse
09.2025 - Current
Hostess
John King Dueling Piano Bar
08.2024 - 08.2025
Cashier
Panera Bread
04.2021 - 08.2023
Hostess
Outback Steakhouse
06.2020 - 09.2020
Associate of Applied Science - Commercial Graphics/Digital Media
Trident Technical College
Bachelor of Arts - Digital Communications And Media