Sarah Boren

Was responsible for providing supportto the office manager while successfullymaintaining the payments of insuranceclaims at 97% paid under 30 days.blankContentIdentifier

• Obtain patients' insurance coverage information and educate them on their coverage, benefits, and copays.
• Verify insurance plans by using available methods, including payer websites.
• submit claims for provided treatment with correct patient information,coding and documentation to obtain payment under 30 days
• Obtain reasons for claims denials,and refile claims to ensure that they get paid.
• present treatment-plans to the patients with correct estimates for treatment
• inputs payments received from the insurance company according to EOB’s and make necessary adjustments to accounts.
• answered multi-line phone system and provided help with the patients needs
• data entry using Dentrix Software
• provided back office support when requested
• Reviewed accounts receivable reports, insurance contracts and weekly and monthly financial reports.
• Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.

Was the lead assistant for a growingEndodontic practice and provided officesupport when requested to the frontoffice.

• Maintained clinical supply inventory sterilzed Instruments and set up treatment rooms with all necessary supplies for each procedure
• maintained dental equipment and organized repairs when necessary
• maintained patients treatment record with accuracy and confidentiality
• submitted treatment update letters to general dentists informing them of the patients treatment progress
• .Provided support to the office manager with gathering patient account information prior to their appointment and scheduling appointments appropriately
• submitted treatment update letters to general dentists informing them of the patients treatment progress.
• Provided support to the office manager with gathering patient account information prior to their appointment and scheduling appointments appropriately
• collecting co-payment and billing insurance as necessary to obtain payment in a timely manner
• Order supplies for the office
• Made sure the office was OSHA compliant

Was responsible for billing Insurance and making sure that claims were paid according to the patients benefits. I was able to bring the office collection percentage from 67% to 94% within 30 days of being billed.

• Estimate insurance coverage, based upon diagnosis, and provide patients information regarding out of pocket payments.
• Verify insurance plans by using available methods
• Contact insurance companies to determine statuses of claims.
• Obtain reasons for claims denials, and refile claims to ensure that they get paid.
• Respond to patients' questions regarding payments and insurance coverage.
• Ascertain that all patients' information is filed correctly, and is handled confidentially.
• schedule the patients dental treatment according to the patients needs
• support the back office when needed to maintain a smooth flow in the office
• data entry using Datacon Dental Systems, such as posting payments from insurance and making necessary adjustments
• Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
• Managed office schedules and calendars to coordinate administrative planning and execution.
• Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.