Dedicated Customer Service Representative with expertise in complaint management and cash handling. Proven ability to enhance customer satisfaction and support teamwork in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Demoulas Market Basket
Somersworth
02.2021 - Current
Assisted customers with product inquiries and resolved complaints, enhancing overall customer satisfaction in a fast-paced environment.
Processed customer transactions accurately using point-of-sale systems.
Processed returns and exchanges in adherence to company policies, ensuring customer compliance and satisfaction.
Provided training and support to new staff on customer service protocols.