Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Brown

Somersworth

Summary

Dedicated Customer Service Representative with expertise in complaint management and cash handling. Proven ability to enhance customer satisfaction and support teamwork in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Demoulas Market Basket
Somersworth
02.2021 - Current
  • Assisted customers with product inquiries and resolved complaints, enhancing overall customer satisfaction in a fast-paced environment.
  • Processed customer transactions accurately using point-of-sale systems.
  • Processed returns and exchanges in adherence to company policies, ensuring customer compliance and satisfaction.
  • Provided training and support to new staff on customer service protocols.
  • Conducted daily cash balancing operations accurately, maintaining financial accountability and meeting specified deadlines.

Assistant Teacher

Happy Helpers Preschool
Dover
09.2023 - 09.2025
  • Maintained safe, orderly learning environment to support student focus and participation.
  • Facilitated small group activities to enhance engagement, collaboration, and teamwork among students.
  • Facilitated small group activities to enhance social skills and teamwork among students.
  • Supervised children during playtime, fostering safety and encouraging positive interactions.

Education

High School Diploma -

Marshwood High School
South Berwick, ME
06-2025

Skills

  • Customer service and support
  • Complaint management
  • Retail sales and service
  • POS systems expertise
  • Cash handling
  • Time management
  • Organization
  • Conflict resolution
  • Critical thinking

Timeline

Assistant Teacher

Happy Helpers Preschool
09.2023 - 09.2025

Customer Service Representative

Demoulas Market Basket
02.2021 - Current

High School Diploma -

Marshwood High School
Sarah Brown