Dedicated Customer Service Representative known for effective communication and problem resolution. Proven ability to enhance customer satisfaction through prompt issue management and team collaboration.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Do or Die inc.
San Diego
11.2024 - Current
Assisted customers with inquiries and resolved issues promptly.
Provided product information and guided customers through purchasing decisions.
Managed customer complaints and ensured satisfactory resolutions.
Maintained accurate records of customer interactions and transactions.
Collaborated with team members to enhance service delivery efficiency.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Homestyle Hawaiian Midway
San Diego
08.2017 - 10.2024
Assisted customers with menu selections and provided exceptional service experiences.
Greeted customers and answered any questions they had about the food products.
Prepared food items according to safety standards and quality guidelines.
Operated cash register or POS system to receive payment by cash, check and credit card.