Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Sarah Brunner

Magnolia

Summary

Dedicated Customer Service Representative known for effective communication and problem resolution. Proven ability to enhance customer satisfaction through prompt issue management and team collaboration.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Do or Die inc.
San Diego
11.2024 - Current
  • Assisted customers with inquiries and resolved issues promptly.
  • Provided product information and guided customers through purchasing decisions.
  • Managed customer complaints and ensured satisfactory resolutions.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to enhance service delivery efficiency.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Cashier

Homestyle Hawaiian Midway
San Diego
08.2017 - 10.2024
  • Assisted customers with menu selections and provided exceptional service experiences.
  • Greeted customers and answered any questions they had about the food products.
  • Prepared food items according to safety standards and quality guidelines.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Bachelor of Arts - Sociology

San Diego State University
San Diego, CA
06-2025

Skills

  • Customer service
  • Team collaboration
  • Organizational skills
  • Problem-solving

Affiliations

Jiu Jitsu, Brown Belt (2019- current)

References

References available upon request.

Timeline

Customer Service Representative

Do or Die inc.
11.2024 - Current

Cashier

Homestyle Hawaiian Midway
08.2017 - 10.2024

Bachelor of Arts - Sociology

San Diego State University
Sarah Brunner