Sarah Bunch
Troup,TX
Summary
I am a cooperative team member with leadership skills. I have a working knowledge of protecting private information, personalized care for clients and customers. I excel in team unification and communication. Offering a positive attitude and genuine interest in helping others, ready to thrive in client focused environment. I have the ability to learn company policies and procedures, ensuring accurate and efficient support.
Overview
13
13
years of professional experience
Work History
Head Massage Therapist
Hand And Stone
Tyler, TX
03.2017 - 04.2021
- Consistently received positive reviews from clients regarding the quality of head massages provided and overall experience.
- Assisted in hiring decisions for additional therapists as demand grew over time within the practice.
- Mentored junior therapists, sharing knowledge of best practices and industry standards for quality care.
- Developed and implemented new head massage techniques, resulting in improved treatment outcomes.
- Optimized treatment room setup to provide a calm, soothing atmosphere conducive to relaxation during head massages sessions.
- Coordinated promotional events such as open houses or demonstrations showcasing head massage techniques to increase community awareness and attract new clients.
- Maintained accurate client records detailing treatment history, preferences, and progress for future reference during follow-up appointments.
Digital Fingerprint Technician
Identogo
Tyler, TX
02.2015 - 04.2016
- Consistently met or exceeded performance metrics by prioritizing tasks and managing time effectively during high-pressure situations.
- Safeguarded sensitive information through strict adherence to confidentiality protocols and secure data management practices.
- Achieved consistent customer satisfaction with professional demeanor while taking fingerprints for various purposes such as employment screening or licensing applications.
Outside Lawn and Garden Cashier
Lowe's
Lindale, TX
01.2008 - 07.2010
- Reduced wait times at registers by swiftly completing transactions without sacrificing accuracy or customer service quality.
- Maintained a positive attitude and friendly demeanor with every customer interaction, contributing to a welcoming atmosphere within the garden center.
- Participated in ongoing training sessions related to new products or updated company policies, ensuring consistent adherence throughout daily responsibilities as Garden Cashier.
Education
Certificate Of Licensure - Massage Therapy
Stone School Of Massage Therapy
Tyler, TX02.2010
Certificate - French
University of Quebec Trois-Rivieres Campus
Trios-Rivières, Quebec Canada 07.2007
High School Diploma -
Our Lady Of Nazareth Academy
Wakefield, MA05.2004
Skills
- Workplace safety practices
- Cleanliness and hygiene
- Customer service excellence
- Training and onboarding
- Maintaining licensure requirement policies
- Phone etiquette
- Cash handling expertise
- Maintaining environment appearances
- Basic math
- Point of sale proficiency
- Client assistance and accommodations
- Multitasking and organization
- Clear and detailed communication
- Data entry
- Daily reporting (SOAP NOTES)
- Records maintenance
- Hospitality and accommodation
- Teamwork and collaboration
Timeline
Head Massage Therapist
Hand And Stone
03.2017 - 04.2021
Digital Fingerprint Technician
Identogo
02.2015 - 04.2016
Outside Lawn and Garden Cashier
Lowe's
01.2008 - 07.2010
Certificate Of Licensure - Massage Therapy
Stone School Of Massage Therapy
Certificate - French
University of Quebec Trois-Rivieres Campus
High School Diploma -
Our Lady Of Nazareth Academy