Sarah Burkhardt
Arlington Heights,IL
Summary
Dynamic journalist with a proven track record at Extraordinary Women, adept in writing, editing, and content creation. Excelled in building relationships and storytelling, enhancing women's empowerment narratives. Skilled in customer service and teamwork, significantly increased reader engagement through strategic social media use. Demonstrates exceptional communication and attention to detail, fostering client and audience trust. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Journalist
Extraordinary Women
08.2024 - Current
- Wrote, edited and produced stories for Internet and digital channels.
- Developed stories and conducted interviews with women who have overcome trauma
- Developed strong relationships with sources
- Researched and gathered information to develop accurate and credible stories.
- Utilized social media to engage readers and promote content.
- Wrote and published articles on women empowerment
Bartender
Keg Grove Brewery
08.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Blono Pizza Co
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Dog Caretaker
Baxter & Beasley
05.2021 - 09.2021
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Maintained a safe environment during walks, ensuring all dogs were properly leashed and controlled at all times.
- Increased client retention with excellent communication skills, providing regular updates on their pet''s wellbeing.
- Looked after high profiled people's dogs.
Education
Bachelor of Arts - English
Illinois State University
Normal, IL12.2024
Associate of Arts - General Studies
William Rainey Harper College
Palatine, IL12.2022
Skills
- Writing and editing
- Content Creation
- Storytelling abilities
- Excellent Communication
- Relationship Building
- Public and Media Relations
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
Timeline
Journalist
Extraordinary Women
08.2024 - Current
Bartender
Keg Grove Brewery
08.2024 - Current
Server
Blono Pizza Co
09.2023 - Current
Dog Caretaker
Baxter & Beasley
05.2021 - 09.2021
Bachelor of Arts - English
Illinois State University
Associate of Arts - General Studies
William Rainey Harper College