Driven by a passion for animal welfare and a commitment to excellence, I leveraged my veterinary knowledge and leadership skills at McMahen Veterinary Hospital to enhance facility operations and animal care standards. My approach, blending effective communication with staff management, significantly improved efficiency and the well-being of animals, demonstrating my ability to meet and exceed employer expectations. Educated Animal Care Technician with background working in team-oriented environments. Knowledgeable in animal behavior and safety regulations. Offering 1 year's working with animals professionally and 3 years of volunteer experience. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Hi, I’m
Sarah Burks
Magnolia ,AR
Summary
Overview
8
years of professional experience
1
Certification
Work History
Ark La Tex Animal Clinic
Animal Care Tech
09.2024 - 10.2024
Job overview
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Restrained animals safely during exams and procedures.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Increased efficiency within the facility by routinely updating standard operating procedures based on industry best practices.
- Promoted a positive work environment among team members through open communication channels and consistent feedback sessions.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Reduced stress levels in shelter animals by implementing behavioral modification techniques that promoted healthy coping mechanisms.
- Assisted veterinarians with surgeries and treatments, ensuring proper care for animals in need.
- Improved animal health by administering medications, vaccines, and performing routine medical procedures.
Camden Animal Clinic
Receptionist
09.2024 - 09.2024
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted with planning office events and meetings for smooth execution.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Improved workflow by introducing more efficient document handling and organization practices.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Mcmahen Veterinary Hospital
Veterinary Assistant
08.2023 - 08.2024
Job overview
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Improved client relations through effective communication and education on pet health needs.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Supported veterinarian efforts in complex cases with detailed record-keeping and data entry for patient histories.
- Prepared animals for surgery, including pre-operative care and post-operative monitoring.
- Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
- Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
- Improved animal recovery rates with meticulous monitoring of vital signs and administering medications as prescribed.
- Reduced stress for animals undergoing treatment, employing gentle handling techniques and creating calm environment.
- Maintained clean and hygienic clinic environment, reducing risk of cross-contamination and ensuring safety of all animals.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Prepared and administered diets and feedings according to instructions.
- Assisted veterinarians with euthanasia of animals.
- Observed animals for signs of distress or illness.
Parkview Medical Center
Hospital Housekeeper
05.2022 - 07.2024
Job overview
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
- Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
- Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
- Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
- Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
- Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
- Participated in ongoing training sessions to stay up-to-date on best practices for hospital housekeeping and infection prevention.
- Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
Saint Mary Corwin
Hospital Housekeeper
10.2020 - 04.2022
Job overview
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
- Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
- Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
- Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
- Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
- Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
- Participated in ongoing training sessions to stay up-to-date on best practices for hospital housekeeping and infection prevention.
- Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
- Participated in safety drills and emergency preparedness exercises, ensuring readiness to respond effectively in high-pressure situations.
Pikes Peak Humane Society
Student Volunteer
06.2016 - 08.2018
Job overview
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
- Enhanced community outreach by organizing and participating in various volunteer events.
- Completed research, compiled data, and assisted in timely reporting.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
- Coordinated and managed volunteer activities for community service projects.
- Approached issues proactively to best meet current and future community needs.
- Facilitated community outreach to expand participation and support.
- Helped clients navigate social services system and access needed resources.
- Coordinated with different service providers to meet clients' individual needs.
Education
Pueblo West High SchoolPueblo,CO
High School Diploma
05.2015
University Overview
- 3.0 GPA
- Relevant Coursework: Veterinary & Science
- Relevant Coursework: psychology & Psychiatrist
Skills
- Animal Enrichment
- Habitat Design
- Animal welfare
- Staff Management
- Veterinary Knowledge
- Conservation education
- Communication and Interpersonal Skills
- Active listening abilities
- Delegation and Supervision
- Networking and relationship building
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
Certification
- Veterinary Assistant, Pueblo Corporate College, May of 2022
- Veterinary Assistant, Colorado Mountain College, August of 2019
- First Aid Certification
Writing, Painting, Gaming, Camping, Walking with my dogs, Spending time with family
Writing, Painting, Gaming, Camping, Walking with my dogs, Spending time with family
When I have some alone time I like to either sit outside at my new table that my husband made for me a while ago because either the wind or the dogs had knocked it over and glass just went everywhere while I was gone at work on day. My husband was kind enough to cut out a square piece of laminate to fit my patio table and make it work so we have somewhere to sit and relax. Now that it's been put back together I have somewhere to write or journal and just write down either how I'm feeling that day or what my days have been consisted of.
Lately I have been sending my husband cute halloween cut out ideas from wood that he has been cutting at work over at Southern Aluminum the past few days and once he brings them home then ill design them and paint them and make them look really nice. During the week sometimes whenever my husband comes home around 2:30pm-3:00pm I will sit at my desk and play games with him and my brother in law who currently resides in Phoenix Arizona. We will play a variety of games and not always one specific one but sometimes its the same one which is okay for my taste, but most of the time I like to have a little bit of variety and switch things up and play something else for a while.
I like to try and make camping plans but it's always been hard part to pick where and when to camp. My family will sometimes suggest really good spots to go and camp and give an idea of how much the camping site will be or of its free, because who doesn't like free things in life!.
On the weekends when I have more free time to my self or with my husband we will try and take our three dogs for a walk over at Logoly State Park sense its just a 5-10 minute drive down the street from out house. We will usually take them around the longest trail for the most part because not only is it good exercise for us but most certainly for them so they can get all their excess energy out before coming home.
It's always important to spend time with family now a days because you only get one and that one family is what makes things so precious in life because you never know what can happen in the blink of an eye so it's always very important to me to see my family in colorado whenever they make plans to come see me sense I live so far away now.
Finally, those are my list of hobbies and what I enjoy doing that warms my heart and just makes me feel a little bit more like myself again.
Timeline
Animal Care Tech
Ark La Tex Animal Clinic
09.2024 - 10.2024
Receptionist
Camden Animal Clinic
09.2024 - 09.2024
Veterinary Assistant
Mcmahen Veterinary Hospital
08.2023 - 08.2024
Hospital Housekeeper
Parkview Medical Center
05.2022 - 07.2024
Hospital Housekeeper
Saint Mary Corwin
10.2020 - 04.2022
Student Volunteer
Pikes Peak Humane Society
06.2016 - 08.2018
- Veterinary Assistant, Pueblo Corporate College, May of 2022
- Veterinary Assistant, Colorado Mountain College, August of 2019
- First Aid Certification
Pueblo West High School
High School Diploma
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