Sarah Campbell
Stanton,KY
Summary
Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders.
Overview
28
28
years of professional experience
1
1
Certification
Work History
MEDICAL EQUIPMENT BILLING
ORBIS HEALTH MEDICAL SUPPLY
STANTON, KY
2019.05 - Current
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked flexible hours; night, weekend, and holiday shifts.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Managed on-site evaluations, internal audits and customer surveys.
- Used Microsoft Word and other software tools to create documents and other communications.
- Drove operational improvements which resulted in savings and improved profit margins.
- Medical billing
- Medical record reviews
- Medical records
Pharmacy Technician
Ross Drugs
Mount Sterling , KY
09.2008 - 11.2021
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated directly with doctors offices via telephone, fax, and email.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Collected co-payments or full payments from customers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Counted, measured, and compounded medications following standard procedures.
Pharmacy Operations
Comprehensive Care Pharmacy
Clinton , TN
03.2018 - 05.2021
- Trained pharmacy interns and newly hired pharmacy technicians.
- Collaborated with store manager to maintain daily operations.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Supervised team of 2 pharmacy technicians.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- All Pharmacy Audits
- Worked remotely
Pyxis Adminstrator
Saint Joseph Mount Sterling
Mount Sterling , KY
06.2009 - 03.2018
- Devised and implemented improvements to reporting procedures.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Drove workflow improvements by streamlining processes.
- Nursing Education
- Sterile Compounding
- Medical Documentation per Medicare Guidelines
Education
Biology
Morehead State University
Morehead, KYPharmacy Tech - Pharmacy Technician
Kentucky College of Business And Technology
Skills
- Medicare and Medicaid process
- Drug utilization review
- Insurance Knowledge
- Operations support
Certification
- CPhT - Certified Pharmacy Technician
Timeline
MEDICAL EQUIPMENT BILLING
ORBIS HEALTH MEDICAL SUPPLY
2019.05 - Current
Pharmacy Operations
Comprehensive Care Pharmacy
03.2018 - 05.2021
Pyxis Adminstrator
Saint Joseph Mount Sterling
06.2009 - 03.2018
Pharmacy Technician
Ross Drugs
09.2008 - 11.2021
Biology
Morehead State University
Pharmacy Tech - Pharmacy Technician
Kentucky College of Business And Technology
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