Sarah Carlquist
Rhinebeck
Summary
Office management professional with extensive experience in daily operations oversight and workflow optimization. Proven ability to perform under pressure while adapting to evolving challenges.
Overview
24
24
years of professional experience
Work History
Office Manager
Berlinghoff Electrical Contracting
Pine Plains
09.2018 - 04.2025
- Managed daily office operations to ensure efficient workflow and support for staff.
- Coordinated scheduling and appointments for management and field personnel.
- Facilitated effective communication among contractors, clients, and vendors.
- Assisted in implementing project management and inventory control software, boosting efficiency.
- Maintained confidential employee records to uphold data protection compliance.
- Trained new employees on company policies and office tool usage.
- Screened resumes and participated in recruitment interviews to identify qualified candidates.
- Ordered materials for electricians and reconciled large lighting orders efficiently.
Credit Department Supervisor
Paraco Gas Corp
Salt Point
12.2008 - 09.2018
- Processed and reviewed credit checks for potential customers using Equifax and Dun and Bradstreet.
- Handled escalated phone calls to resolve customer complaints effectively.
- Verified and sent accounts to outside collection agency for further action.
- Manually reconciled accounts to ensure accuracy in records.
- Addressed issues raised by collectors regarding customer accounts promptly.
- Posted wire transfers to maintain accurate financial records.
- Maintained office supplies inventory and placed orders as needed.
- Completed credit references and processed New York State HEAP applications.
Secretary
Skidmore Auto & Cycle, Inc
Stanfordville
07.2001 - 03.2008
- Scheduled and maintained appointments for technicians to optimize workflow.
- Ordered parts and supplies to ensure uninterrupted service delivery.
- Handled vendor and solicitor interactions in person to foster relationships.
- Managed accounts payable and receivable processes to maintain financial accuracy.
- Screened and directed incoming calls across multiple lines for effective communication.
- Tracked shipments and receipts of merchandise for timely delivery.
- Faxed work orders and purchase orders to vendors to facilitate prompt processing.
- Provided administrative support to management and service employees, enhancing operational efficiency.
Education
Certificate - Poughkeepsie, NY
Dutchess Community College
Poughkeepsie, NY01.2001
High School -
Stissing Mtn. Jr. Sr. High School
Pine Plains, NYPine Plains, NY
Skills
- Office administration
- Project management
- Customer relationship management
- Vendor management
- Effective communication
- Conflict resolution
- Document management
- Scheduling coordination
- Scheduling and calendar management
- Account reconciliation
- Credit and collections
- Time management
- Problem solving
Personal Information
- Title: Office Manager
- Work Permit: Authorized to work in the US for any employer
Timeline
Office Manager
Berlinghoff Electrical Contracting
09.2018 - 04.2025
Credit Department Supervisor
Paraco Gas Corp
12.2008 - 09.2018
Secretary
Skidmore Auto & Cycle, Inc
07.2001 - 03.2008
Certificate - Poughkeepsie, NY
Dutchess Community College
High School -
Stissing Mtn. Jr. Sr. High School