SARAH CARPENTER
Apple Valley,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Dr Mohinder Ahluwalia
Apple Valley, CA
07.2014 - Current
- Handled patients calls on multi line phone system, and scheduling appointments, and filing l Checking Patients Eligibility for the next Date of Service l Insist in calling patients with test results l Insist in getting medical records for patients, and sending outgoing records request l Obtained information about patients medical history, drug history, complaints and allergies when needed l Performing back office duties including EKG's, injections, PFTs, vitals when needed l Ordering office supplies when needed l Preparing and making patients charts for the next date of service
- Scribe Doctors notes to patients charts
- Maintained clean, healthy and safe environment.
- Insist Office, and medical records audits
- Insist in training new employees
- Medication refills, Prior authorizations
Medical Assistant
Physician Group Of AZ, Inc
12.2013 - 07.2014
- Handled patients calls on a multi line phone system, and scheduling appointments
- Checking Patients Eligibility for the next Date of Service l Post Charges in EMR system to bill the insurances, check coding to make sure it matches
- ICD-9 Codes l Fix errors on denied claims, and send for rebilling
- Scanning and filing results, consult notes in the appropriate categories l Insist in calling patients with test results l Insist in getting medical records for patients, and sending outgoing records request l Obtained information about patients medical history, drug history, complaints and allergies when needed
- Maintained a clean, healthy and safe environment.
Medical Assistant
East Valleay Diabetes & Endocinology
04.2012 - 12.2013
- Performed clerical duties, such as word processing, data entry, answering multiple phone lines and filing
- Check in and out patients
- Upload Patients glucose meters and file them in the chart for review
- Scan incoming faxes and file in the appropriate categories
- Insist in calling patients with their results
- Insist in rooming patients, recording patients vitals, and history
- Insist in giving injections when needed l Insist in patient education and installing patients continuous glucose monitors, and removal
- Insist in thyroid biopsies, preparing procedure room
- Returning patients messages, and recording messages to the doctor or back office staff
- Contacted patients regarding unpaid and underpaid accounts to resolve any issues.
Customer Service Representative
NextCare Urgent Care
03.2013 - 07.2013
- Taking multiple incoming calls from patients in regards to questions about all the
- NextCare locations
- Insist in scheduling patients for same day appointments at all urgent care locations
- Recording patients reason for visit, and data entry
- Forwarding incoming calls to the appropriate people (ie.
Education
Some College (No Degree) -
Four D College
VictorvilleHigh School Diploma - resources, General Studies
Sultana High School
2004
Skills
- CPR/First Aid certified
- Efficient and reliable team player
- Adaptable
- Types [80] WPM
- Dictation and Transcriptions
- Customer Service
- Medications Familiar
- Professional phone etiquette
- Excellent communication skills
- Customer service-oriented
- Insurance Verification's
- Medical Terminology
- Knowledge in EMR Systems (ie NextGen,
- Eclinical Works)
- Multi-line phone proficiency
- Advanced clerical knowledge
- Appointment setting
- Works well under pressure
- Flexible
Timeline
Medical Assistant
Dr Mohinder Ahluwalia
07.2014 - Current
Medical Assistant
Physician Group Of AZ, Inc
12.2013 - 07.2014
Customer Service Representative
NextCare Urgent Care
03.2013 - 07.2013
Medical Assistant
East Valleay Diabetes & Endocinology
04.2012 - 12.2013
Some College (No Degree) -
Four D College
High School Diploma - resources, General Studies
Sultana High School
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