Sarah Castillo
El Paso,TX
Summary
Detail-oriented training support assistant with 15+ years of experience supporting Army administrative offices, leadership, and daily task tracking. Skilled in briefing packets, memos, travel coordination, inventory tracking, and customer service. Strong verbal and written communication helps keep teams informed and operations running smoothly.
Overview
16
16
years of professional experience
Work History
Training Support Assistant
Department Of Defense Army
Fort Bliss, Texas
07.2010 - Current
- Prepared Army briefing packets, memos, and office documents for leadership review.
- Tracked supply requests, equipment needs, and office inventories to ensure timely support for teams.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Supported Army administrative offices with correspondence files and daily task tracking.
- Answered incoming calls, emails, and visitor requests with professional military etiquette.
- Greeted visitors to greet, provide directions and offer general information.
- Communicated technical processes clearly to keep non-technical personnel informed and engaged.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Conducted research and compiled statistical reports to synthesize information and effectively disseminate key insights throughout the organization.
Education
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At El Paso
El Paso, TX06-2007
Skills
- Army correspondence
- Records management
- Travel logistics
- Supply chain management
- Administrative support
- Microsoft Office
- Process optimization
- Attention to detail
- Verbal and written communication
- Multitasking
- Customer service
- Team collaboration
- Professionalism and etiquette
- Strong organization
Timeline
Training Support Assistant
Department Of Defense Army
07.2010 - Current
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At El Paso