Sarah Chelstrom
Houlton,WI
Overview
10
10
years of professional experience
Work History
Recreation Supervisor
Minneapolis Park and Recreation Board
Minneapolis, MN
07.2022 - Current
- Plan, develop, implement, manage, and evaluate diverse recreation activities, programs, special events and sports catering to various age groups
- Supervise, train, provide daily direction, and evaluate team of part-time staff
- Collaborate with volunteers, offering guidance and coaching, while demonstrating leadership in addressing problems and issues that arise
- Manage program and facility budgets, conducting associated accounting activities in compliance with Minneapolis Park and Recreation Board policies
- Perform administrative functions related to Active Net, payroll, budgeting, scheduling, fee collection, managing and scheduling facility rentals, permits, securing facility revenue, and other associated activities
- Enhanced customer service based on feedback from guests
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations
Youth Program Specialist
Minneapolis Park and Recreation Board
Minneapolis, MN
12.2019 - 07.2022
- Develop relationships with youth ages 10 through 17 focusing on support and encouraging them to build on strengths and capabilities
- Plan, organize, develop, implement, and evaluate year-round programs and activities
- Assist Minneapolis Park and Recreation Board in identifying and addressing needs of undeserved and under-represented communities
- Manage budget for program
- Write grants and secure funding for enrichment programs
- Partnered with businesses, schools and nonprofits to expand youth program outreach and impact
- Organized special events and field trips, broadening participants' exposure to community resources and opportunities
- Actively participated in professional development opportunities to stay current on best practices in youth programming
Childcare Worker
Minneapolis Park and Recreation Board
Minneapolis, MN
12.2016 - 12.2019
- Developed, organized, and evaluated recreation activities, special events and program curriculum to provide vast variety of recreation choices for children between ages of 5 - 12 during before- and after-school hours, on release days, and summer
- Assisted Child Development Manager, Margaret Jaeger, with new DHS compliance regulations for 18 sites- assist coworkers and department managers with new DHS policies and procedures
- Exceeded customer service expectations by building and maintaining professional relationships with parents, children, youths, schools, and other community youth serving entities
- Attended trainings in Mandated Reporting, Racial Equity, Bias, Youth Development, Leadership, and many more
- Effectively administer all written and verbal communication regarding Recreation Plus programs to parents/guardians
- Accurately prepare monthly enrollment, billing and collection using Active Net registration software
- Provided daily supervision and direction to staff
Program Manager
Kids Club of Harney County
Burns, OR
11.2014 - 12.2016
- Developed, implemented, and sustained new programs, special events and fundraisers for youth of all ages
- Recruited, hired, trained, evaluated, and supervised 14 part-time staff and 50 volunteers annually
- Maintained annual program budget of $168,000 and generated funds through fundraisers, special events, and program fees
- Grant writing, evaluation, and final reporting
- Developed, managed, implemented, and sustained community special events
Education
Bachelor of Science - Recreation, Parks And Leisure Studies
University of Minnesota
Minneapolis, MN12.2011
Skills
- Recreational activities
- Facility management
- Program planning
- Staff supervision
- Customer service skills
Timeline
Recreation Supervisor
Minneapolis Park and Recreation Board
07.2022 - Current
Youth Program Specialist
Minneapolis Park and Recreation Board
12.2019 - 07.2022
Childcare Worker
Minneapolis Park and Recreation Board
12.2016 - 12.2019
Program Manager
Kids Club of Harney County
11.2014 - 12.2016
Bachelor of Science - Recreation, Parks And Leisure Studies
University of Minnesota
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