Sarah Christman
Cincinnati,OH
Summary
I would describe myself as someone who is compassionate and motivated working with the mental health population and have experience in crisis intervention, patient advocacy, and mental health support within hospital settings. I have a strong background in communication, active listening, conflict resolution, and collaboration with multidisciplinary teams to ensure patient/ staff safety with positive outcomes. I am pursuing a career path toward a Master's degree in Forensic Psychology, with an interest in criminal behavior, mental health assessment, victim advocacy, and forensic mental health services. I am eager to use my clinical experience and interpersonal skills in a role that supports both public safety and psychological well being of patients or clients.
Overview
7
7
years of professional experience
Work History
Behavioral Health Specialist
Cincinnati Children's Hospital
Cincinnati, OH
01.2025 - Current
- I triaged kid who would come into the Emergency Department that were in a mental health crisis.
- Collaborated with multidisciplinary teams to enhance treatment strategies and improve patient outcomes while we were caring for them in the ED which is typically very short term so we collaborated to keep the child stable until they were sent to an inpatient facility.
- Implemented evidence-based therapeutic techniques to support emotional and psychological well-being of patients.
- Monitored patients behaviors while in our care, and based our care on evolving needs and as well as responded to crisis interventions if they were trying to harm themselves or harm others.
- In the ED we utilize TCI which is Therapeutic Crisis Interventions.
- Educated families on mental health resources and coping strategies to promote a supportive environment at home.
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Used EPIC to document patient information, progress notes, and treatment plans.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
- Served as a mentor for new behavioral health specialists, sharing knowledge and expertise to support their professional growth.
- I work with a wide range of mental health disabilities including: Autisim, IED, ODD, ADHD, drug induced psychosis, schizophrenia and etc.
Therapeutic Program Worker
UC Health
Cincinnati, OH
07.2023 - 03.2025
- Facilitated therapeutic activities to promote patient engagement and recovery.
- Developed individualized treatment plans in collaboration with healthcare teams.
- Monitored patient progress, documenting observations and adjusting care strategies.
- Assisted in crisis intervention, ensuring safety and support for patients in distress.
- I would conduct patient vitals daily, in the mornings, afternoon, in evenings and as needed per their individual care.
- Coordinated group sessions, fostering peer support and community among participants.
- Collaborated with interdisciplinary team members to create comprehensive care plans, ensuring effective communication and coordination of services.
- Assisted clients with daily living skills such as grooming hygiene meal preparation promoting self-sufficiency.
- Developed strong rapport with patients and their families through open communication channels to foster trust and collaboration in the therapeutic process.
- Provided crisis intervention support during emergencies, managing situations effectively while maintaining safety for all involved parties.
- Maintained strict confidentiality of patient information adhering to HIPAA guidelines and organizational policies.
Patient Care Technician
Mercy Health Clermont Hospital
Batavia, OH
03.2023 - 03.2024
- Assisted nursing staff with patient care activities, ensuring comfort and safety during procedures.
- Monitored vital signs and documented changes in patient conditions for timely interventions.
- Provided support in daily living activities, enhancing patient mobility and independence.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Implemented infection control measures, contributing to a safe healthcare environment for patients and staff.
- Advocated for patient needs, ensuring effective communication between patients and healthcare providers.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- I was assigned to work on the Behavioral Health floor of the hospital but would also often get floated to medical. The tasks that were conducted in this position were the same tasks at UC Health.
Patient Service Representative
Axia Seven Hill's Women's Health
Cincinnati, OH
08.2022 - 03.2023
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Assisted in insurance verification processes, ensuring accurate patient records and billing information.
- Trained new staff on office procedures and patient management software for improved efficiency.
- Collaborated with medical staff to ensure seamless operations during high-volume periods.
- Maintained compliance with HIPAA regulations while handling sensitive patient information securely.
- Verified insurance eligibility and coverage for patients.
- Assisted patients in filling out check-in and payment paperwork.
Nutritional Service Assistant
Mercy Health Clermont Hospital
Batavia, OH
10.2020 - 07.2022
- Assisted in preparation and serving of nutritious meals to patients, adhering to dietary guidelines.
- Collaborated with kitchen staff to ensure timely meal delivery and maintain cleanliness standards.
- Monitored food safety procedures, maintaining compliance with health regulations and facility policies.
- Provided exceptional customer service to patients, addressing dietary concerns and preferences effectively.
- I worked in this position twice (June 2018-May 2019)
Receptionist / Sales
Life's A Beach Tanning Salon
Mount Orab, OH
05.2020 - 10.2020
- Managed front desk operations, ensuring efficient appointment scheduling and customer check-ins.
- Provided exceptional customer service, addressing inquiries and concerns with professionalism.
- Maintained cleanliness and organization of reception area, enhancing overall salon atmosphere.
- Assisted in inventory management, tracking supplies and placing orders as needed.
Correctional Officer
Clinton County Sheriff's Office
Wilmington, OH
05.2019 - 03.2020
- Monitored inmate behavior to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of facilities, equipment, and security systems to identify potential hazards.
- Responded promptly to emergencies, de-escalating situations while ensuring safety for staff and inmates.
- Developed reports on inmate conduct, incidents, and operational concerns for administrative review.
- Enhanced security measures through continuous evaluation of surveillance systems and access controls.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Conducted routine and emergency head counts.
Education
Bachelor of Arts - Psychology
Northern Kentucky University
Newport, KY05-2027
Associate of Science - Psychology
University of Cincinnati
Cincinnati, OH05-2024
Skills
- Behavioral treatment services
- Discharge planning
- Suicide risk assessment
- Assessment reports and other documentation
- Motivational interviewing
- Crisis intervention
- Interpersonal and written communication
- Cognitive behavioral therapy
- Support services
- Group therapy facilitation
- Patient intakes
- Charting and other documentation
- Trauma-informed care
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Adaptability and flexibility
- Certified in CPR/AED
- Teamwork and collaboration
- Certified in TCI and past certifications in CPI and NVCI (Crisis Interventions)
- Child, adolescent and adult therapy
- Learning disability awareness
- Effective communication
- Decision-making
- Onboarding/ New Employee Training
Timeline
Behavioral Health Specialist
Cincinnati Children's Hospital
01.2025 - Current
Therapeutic Program Worker
UC Health
07.2023 - 03.2025
Patient Care Technician
Mercy Health Clermont Hospital
03.2023 - 03.2024
Patient Service Representative
Axia Seven Hill's Women's Health
08.2022 - 03.2023
Nutritional Service Assistant
Mercy Health Clermont Hospital
10.2020 - 07.2022
Receptionist / Sales
Life's A Beach Tanning Salon
05.2020 - 10.2020
Correctional Officer
Clinton County Sheriff's Office
05.2019 - 03.2020
Bachelor of Arts - Psychology
Northern Kentucky University
Associate of Science - Psychology
University of Cincinnati