Results-driven event lead bringing progressive background in hospitality environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Bartender/ Event Lead
Trolley Barn Fermentory
CHARLOTTE, United States
01.2022 - Current
Crafted special drink and cocktail menu items for seasonal offerings.
Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Surveyed and analyzed event and strategy success and orchestrated improvements that increased attendee satisfaction and revenue numbers.
Managed venue, labor and technical efforts of internal and external partners to successfully execute events.
Coordinated florists, photographers and musicians during for events.
Managed event logistics and operations.
Consulted with customers to determine objectives and requirements for events.
Coordinated schedules and timelines for events.
Private Nanny
Jake Peetz
CHARLOTTE, United States
10.2019 - 11.2021
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Led indoor and outdoor activities to entertain and occupy children.
Fostered close relationships with children by discussing school, friends and hobbies.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Built positive and nurturing environments to support child social and emotional growth.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Coach/Sales Associate
Orange Theory Fitness
CHARLOTTE, United States
02.2021 - 09.2021
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new and potential customers.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
ABA Behavior Therapist
Cornerstone Autism Center
Indianapolis, IN
01.2014 - 05.2019
Developed patient remediation in established deficit areas to support targeted treatment goals.
Developed and implemented treatment plans to improve gross and fine motor coordination, movement and functioning of upper extremities.
Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
Developed and maintained clear, individualized documentation on each patient.
Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally and consistently.
Maintained neutrality when supporting patients despite difficult behavior.
Education
Bachelor of Science - Theatrical Studies
Ball State University
Muncie, IN
08.2009 - 12.2012
Skills
Meeting planning
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Timeline
Bartender/ Event Lead
Trolley Barn Fermentory
01.2022 - Current
Coach/Sales Associate
Orange Theory Fitness
02.2021 - 09.2021
Private Nanny
Jake Peetz
10.2019 - 11.2021
ABA Behavior Therapist
Cornerstone Autism Center
01.2014 - 05.2019
Bachelor of Science - Theatrical Studies
Ball State University
08.2009 - 12.2012
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