Motivated and hard-working Customer Service Specialist, eager to bring 15+ years of experience to pursue a challenging new role. Bringing exceptional skills in oral and written communication, active listening and analytical problem-solving. Genuine passion for building loyal relationships and exceeding customer expectations.
Hi, I’m
Sarah Clark
Customer Service Profesional
Kennewick,WA
Summary
Overview
8
years of professional experience
Work History
Tagaris WineryRichland
Fine-Dining Server/Assistant Manager
05.2019 - 12.2020
Job overview
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Managed reservations efficiently, optimizing seating arrangements for maximum capacity utilization during peak times
- Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
Illusions SalonPasco
Hairstylist
09.2015 - 10.2018
Job overview
- Successfully built a loyal clientele by consistently providing outstanding customer service and meticulous attention to detail in styling techniques.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
Cedars RestaurantKennewick
Dining Room Server
04.2013 - 08.2018
Job overview
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed
- Assisted in training new servers to uphold restaurant standards for quality service and efficient operations
- Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
Education
Kamiakin High School
High School Diploma
University Overview
Clare's Beauty College
Cosmetology
University Overview
Skills
- POS system operations
- Event Coordination
- Exceptional customer service
- Conflict and Complaint Resolution
- Self Motivation
- Interpersonal and written communication
- Basic knowledge of Windows & Mac Operating Systems
- Typing 40 WPM
- Positive and professional
References
References
References available upon request.Timeline
Fine-Dining Server/Assistant Manager
Tagaris Winery
05.2019 - 12.2020
Hairstylist
Illusions Salon
09.2015 - 10.2018
Dining Room Server
Cedars Restaurant
04.2013 - 08.2018
Kamiakin High School
High School Diploma
Clare's Beauty College
Cosmetology
Similar Profiles
Taylor FleuryTaylor Fleury
Server at Traverna TagarisServer at Traverna Tagaris
Tova KincadeTova Kincade
Tasting Room Lead at Stoller Collection, Sextant Estate Winery & Paris Valley Road WineryTasting Room Lead at Stoller Collection, Sextant Estate Winery & Paris Valley Road Winery
Jeremy RatliffJeremy Ratliff
Head Brewer at Lucky Vines Vineyard and Winery Winery EcommerceHead Brewer at Lucky Vines Vineyard and Winery Winery Ecommerce
Susan CorradoSusan Corrado
Warehouse Associate I at Amazon PCS2Warehouse Associate I at Amazon PCS2
SERENITY LOPEZSERENITY LOPEZ
Assistant Site Coordinator / Youth Soccer Coach at Youth Soccer OrganizationAssistant Site Coordinator / Youth Soccer Coach at Youth Soccer Organization