Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Collins

Jacksonville,FL

Summary

Dedicated professional with a strong background in customer service and cleaning, notably at Queen Of Maids. Proven ability in time management and problem-solving, enhancing service delivery and client satisfaction. Recognized for training staff effectively and maintaining high hygiene standards, ensuring a reliable and organized work environment. Since expanding into the health field by going to school for Surgical Technology I am currently in externship and was able to expand my track record in surgical environments, adept at facilitating successful operations and ensuring patient safety. Skilled in sterilization techniques, instrument handling, and maintaining aseptic conditions. I have a strong focus on teamwork and adapting to dynamic surgical needs. Also known for reliability and commitment to excellence in patient care.

Overview

14
14
years of professional experience

Work History

Cleaner

Queen Of Maids
01.2022 - Current
  • Maintained cleanliness and organization in residential and commercial spaces, ensuring high standards of hygiene.
  • Operated cleaning equipment efficiently, including vacuums, mops, and floor buffers to enhance productivity.
  • Developed and implemented effective cleaning schedules tailored to client needs, improving service delivery consistency.
  • Trained new staff on cleaning protocols and safety procedures, fostering teamwork and efficiency within the team.
  • Inspected completed work areas for quality assurance, addressing any issues promptly to maintain client satisfaction.
  • Managed inventory of cleaning supplies, ensuring availability while minimizing waste through efficient stock control practices.

Waitress

D'D's Sports Bar & Grill
03.2020 - 02.2021
  • Delivered prompt and courteous service to enhance customer satisfaction and retention.
  • Managed multi-tasking in high-volume environment to ensure seamless workflow during peak hours.
  • Collaborated with kitchen staff to accurately relay orders and maintain food quality standards.
  • Assisted in training new staff members on menu knowledge and service protocols.
  • Maintained cleanliness and organization of dining areas to promote a welcoming atmosphere.
  • Resolved customer complaints effectively, fostering positive guest experiences and loyalty.

Gas Station Attendant

Exon Mobile
11.2019 - 04.2020
  • Assisted customers with transactions and provided information on services offered.
  • Maintained cleanliness and organization of the gas station facilities.
  • Trained new staff on operational procedures and customer service best practices.
  • Resolved customer complaints promptly, promoting a positive service experience.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.

Daycare Worker

Westside Nursery Preschool Inc
03.2013 - 05.2014
  • Supervised daily activities to ensure safe and engaging environment for children.
  • Developed age-appropriate lesson plans fostering cognitive and social development.
  • Communicated effectively with parents regarding child progress and behavior.
  • Implemented health and safety protocols, maintaining compliance with state regulations.
  • Fostered positive relationships among children, encouraging teamwork and cooperation.
  • Organized educational games and activities to promote physical and mental growth.

Cashier

Burger King
05.2011 - 09.2013
  • Processed customer transactions accurately and efficiently using POS systems.
  • Managed cash register operations, ensuring balanced drawers at shift end.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Assisted in inventory management by restocking merchandise and tracking stock levels.
  • Trained new cashiers on checkout procedures and company policies.
  • Collaborated with team members to maintain a clean and organized workspace.

Education

Associate Degree in Surgical Technology -

Fortis College
Orange Park, FL
08-2025

GED -

Baker County High School
Glen St Mary FL
06-2013

Skills

  • Time management
  • Team collaboration
  • Reliability and punctuality
  • Problem-solving
  • Health and safety compliance
  • Attention to detail
  • Professional appearance

Timeline

Cleaner

Queen Of Maids
01.2022 - Current

Waitress

D'D's Sports Bar & Grill
03.2020 - 02.2021

Gas Station Attendant

Exon Mobile
11.2019 - 04.2020

Daycare Worker

Westside Nursery Preschool Inc
03.2013 - 05.2014

Cashier

Burger King
05.2011 - 09.2013

Associate Degree in Surgical Technology -

Fortis College

GED -

Baker County High School

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Sarah Collins