Sarah Confer
Griswold ,CT
Summary
Customer-focused and organized professional with experience facilitating training and supporting daily operations. Skilled in customer service, front desk support, phone communication, and administrative tasks. Proven ability to manage schedules, assist visitors, maintain accurate records, and multitask in fast-paced environments. Proficient in Microsoft Office and committed to providing a professional and welcoming experience. Returning to the workforce after raising a family
Overview
12
12
years of professional experience
1
1
Certification
Work History
Performance Facilitator
Arise Virtual Solutions Inc.
Remote
02.2004 - 04.2016
- Facilitated training sessions to support employee learning and performance improvement
• Coordinated schedules, training materials, and session logistics
• Provided customer service by assisting participants and answering questions
• Maintained accurate training records and documentation
• Supported administrative tasks, including data entry and email communication
• Created a welcoming and professional environment for participants
Education
Hospitality Management
South East London College
London, UKSkills
Customer Service & Guest Relations
Front Desk Operations
Phone Communication
Appointment Scheduling
Calendar Management
Administrative Support
Data Entry
Email Management
Record Keeping & Documentation
Office Administration
Professional Communication
Organization & Multitasking
Microsoft Office: Word, Excel, Outlook, PowerPoint
Certification
Microsoft Office Specialist
SoftPhone
Timeline
Performance Facilitator
Arise Virtual Solutions Inc.
02.2004 - 04.2016
Hospitality Management
South East London College