Sarah Daraei Ahvaz
San Antonio,TX
Summary
Mortgage professional with 10+ years of experience in sales, pipeline management, and business development. Skilled at building strong client and realtor relationships, driving new opportunities, and guiding borrowers through the lending process from application to close. Multilingual in English, Persian (Farsi), and Arabic.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Vice President/Mortgage Loan Originator
Direct Rate Mortgage
San Antonio, TX
08.2024 - Current
- Generate new business through outside sales activities, realtor partnerships, and community outreach.
- Meet with prospective borrower to review financials, explain mortgage products, and advise on the most suitable loan programs.
- Conduct first-time homebuyer seminars and participate in builder/realtor events to drive lead generation and capture loans.
- Originate, process, and submit loan applications in compliance with NMLS, investor, and company guidelines.
- Monitor the pipeline, and ensure timely communication with borrowers, realtors, and processors to achieve on-time closings.
- Trained and mentored new Loan Officers on prospecting and selling techniques.
- Consistently meet or exceed goals while providing an exceptional customer experience.
Sales Representative
Primerica
Chantilly, VA
04.2015 - Current
- Educated potential prospects about life insurance opportunities and leveraged successful selling techniques to close contracts.
- Reviewed underwriting guidelines and selected products based on client’s needs.
- Built insurance and financial practice by establishing professional networks and prospecting.
- Delivered high level of service and support to each client.
- Assisted clients in completing insurance applications and simplified complex insurance terms.
Loan Originator
Piazza Lending
San Antonio, TX
10.2020 - 07.2024
- Met with clients to complete applications, answer questions, and resolve concerns.
- Established strong relationships with clients, building trust in the loan process.
- Stayed current on loan market trends, available products, and strategies for new customer acquisition.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues.
Insurance Broker
Chavez Insurance Group
Austin, TX
04.2019 - 06.2021
- Customized insurance policies to suit individual customers.
- Promoted diverse insurance products for commercial and residential clients.
- Trained and mentored new agents on prospecting and selling techniques.
- Maintained detailed client documentation in company database.
Teller/Relationship Banker
Bank Of America
San Antonio, TX
09.2015 - 01.2018
- Handled customer needs related to financial products, lines of credit, and account features.
- Entered account transactions into financial software and balanced daily totals.
- Promoted digital services and educated customers on online banking tools.
- Cross-sold banking products by recognizing customer needs.
Customer Service Representative
Walmart
Chantilly, VA
09.2013 - 08.2015
- Supported online order packing and shipping.
- Resolved conflicts with customers, and improved satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Dispatcher
MV Transportation
Chantilly, VA
09.2013 - 08.2015
- Prepared and updated daily schedules, notifying drivers of changes.
- Assigned routes strategically based on designated routes and driver locations.
- Built rapport with customers through precise communication.
- Maintained daily dispatch logs and customer request records.
Team Leader
Jack In The Box
Twin Falls, ID
05.2011 - 08.2013
- Practiced safe food-handling and sanitation protocols.
- Counted cash drawers and reconciled transactions daily.
- Greeted customers professionally and ensured quality service.
- Supervised team operations to maintain efficiency and customer satisfaction.
Education
Associate of Arts -
San Antonio College
San Antonio, TX01-2021
High School Diploma -
Magic Valley High School
Twin Falls, ID01-2012
Skills
- Business development
- Networking strategies
- Fluent in Persian, English, and Arabic
- Problem solving
- Conflict resolution
- Public speaking
- Marketing techniques
- Sales strategy
- Effective communication
- Client retention
Certification
- Loan Origination Licensed
- Property and Casualty Licensed
- Life and Annuities Licensed
Timeline
Senior Vice President/Mortgage Loan Originator
Direct Rate Mortgage
08.2024 - Current
Loan Originator
Piazza Lending
10.2020 - 07.2024
Insurance Broker
Chavez Insurance Group
04.2019 - 06.2021
Teller/Relationship Banker
Bank Of America
09.2015 - 01.2018
Sales Representative
Primerica
04.2015 - Current
Customer Service Representative
Walmart
09.2013 - 08.2015
Dispatcher
MV Transportation
09.2013 - 08.2015
Team Leader
Jack In The Box
05.2011 - 08.2013
Associate of Arts -
San Antonio College
High School Diploma -
Magic Valley High School
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