Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sarah Davis

Shreveport,LA

Summary

Diligent College Student focused on bachelor's in Pre-Counseling and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Helpline Specialist

LACG
Bossier, LA
01.2018 - 03.2019
  • Participated in ongoing training and compliance activities.
  • Exercised versatility in fast-paced, agile work environments.
  • Facilitated productive clinical customer relationships through intentional external communications.
  • Assisted drug addicts and gamblers in need of counseling assistance to overcome additions
  • Assisted suicidal individuals in need of counseling (outpatient and inpatient) to overcome many issues (personal and
  • Execute outbound calls to current, past, and future clients in regards to a mental check in
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Education

Bachelor of Science - Counseling Psychology

Capella University
Minneapolis, MN
09-2026

Some College (No Degree) - Business Administration

Louisiana State University At Shreveport
Shreveport, LA

Skills

  • Root Cause Analysis
  • Customer Relations
  • Emergency Response
  • Documentation Management
  • Expert in a collection of Microsoft Windows, presentations, web browsers, etc
  • System installations
  • Advanced Communication
  • Expert Problem Solving
  • Project Planning
  • Adaptability
  • Time management
  • Team Collaboration
  • Data Analysis
  • Teamwork and Collaboration
  • Issue Research
  • Quality Assessment

Accomplishments

  • Deans List;

Spring 2022, Summer 2022, Fall 2022, Summer 2023 Winter 2024

Certification

  • ODARA Certificate in Domestic violence
  • Assist Certificate in Suicide Prevention

Timeline

Helpline Specialist

LACG
01.2018 - 03.2019

Bachelor of Science - Counseling Psychology

Capella University

Some College (No Degree) - Business Administration

Louisiana State University At Shreveport

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Sarah Davis