Sarah De Alba
Carson,CA
Summary
Dynamic Assistant Store Manager with expertise in inventory management, customer service, and team leadership. Proven ability to implement sales strategies and enhance customer engagement, driving measurable sales growth.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Sally Beauty
Carson, California
05.2023 - Current
- Assisted in training and mentoring new staff on store operations.
- Managed inventory levels and organized stock to ensure product availability.
- Implemented promotional displays to enhance customer engagement and sales.
- Coordinated employee schedules to optimize staffing during peak hours.
- Ensured compliance with company policies and procedures for store operations.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Collaborated with management to develop strategies for improving sales performance.
- Monitored store cleanliness and visual merchandising standards consistently.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Bartender
Black Angus
Torrance, California
03.2022 - 04.2023
- Prepared and served a variety of beverages to guests.
- Maintained cleanliness and organization of the bar area.
- Assisted in managing inventory and ordering supplies.
- Provided exceptional customer service to enhance guest experience.
- Collaborated with kitchen staff for timely food and drink service.
- Trained new bartenders on menu items and service standards.
- Handled cash transactions and processed payments accurately.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Inventory Analyst
Kuehne & Nagel
Torrance, California
08.2016 - 03.2020
- Analyzed inventory levels to ensure accurate stock representation.
- Managed data entry in inventory management systems for efficiency.
- Coordinated with suppliers to maintain optimal stock levels and delivery schedules.
- Conducted regular audits to verify inventory accuracy and compliance.
- Collaborated with cross-functional teams to streamline inventory processes.
- Organized and monitored daily, weekly, and monthly inventory reports.
- Performed physical counts of inventory items in warehouses.
- Assisted customers with product inquiries and service requests.
- Collaborated with team members to streamline service processes and response times.
Skills
- Inventory management
- Visual merchandising
- Staff scheduling
- Customer service
- Cash handling
- Sales strategy
- Product knowledge
- Team leadership
- Employee training
- Time management
- Problem solving
- Inventory control
- Sales growth
- New hire training
- POS systems
Timeline
Assistant Store Manager
Sally Beauty
05.2023 - Current
Bartender
Black Angus
03.2022 - 04.2023
Inventory Analyst
Kuehne & Nagel
08.2016 - 03.2020