Sarah Deane
Grainger
Allegan,MI
30
years of professional experience
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Work History
Onsite Services Representative
8 Years 6 Months- Cultivated strong customer relationships through daily account support, enhancing client retention.
- Provide inventory management/ seller support across all account areas to ensure seamless business operations.
- Collaborated with sales partners to expand service offerings, resulting in improved customer satisfaction.
- Collaborate closely with sales partners to expand service offerings and enhance customer satisfaction.
- Recognized with the 2022 “How We Work” Award for excellence in service and operations.
Owner/ Director
18 Years 5 Months- Established and operated licensed childcare program, ensuring full compliance with regulatory requirements to provide safe and reliable care.
- Developed client contracts, policies, and procedures to foster a structured and supportive environment for children and families.
- Developed client contracts, policies, and procedures to create a structured and supportive environment.
- Managed payroll processing and HR compliance, supporting seamless business operations and staff satisfaction.
- Designed and implemented curriculum to support children's developmental milestones.
- Oversaw day-to-day care and engagement of enrolled children, ensuring a nurturing atmosphere.
Infant and Toddler Assistant Director
2 Years 8 Months- Managed eight classrooms, overseeing both staff and children to maintain an optimal learning environment.
- Established and nurtured communication channels with families to enhance support for child development.
- Co-facilitated weekly staff meetings to promote collaboration and share best practices.
- Created weekly staff schedules to optimize workflow and ensure classroom coverage.
Education
Bachelor of Science - Health Science
Skills
Client engagement
Customer service
Team collaboration
Problem-solving
Inventory management
Critical thinking
Time management
Adaptability
Sales support
2022- How We Work Award
I was nominated for this award by my sales partner. It is awarded to a person who demonstrates a strong partnership across many team members to create a successful and productive work environment.
Timeline
Onsite Services Representative
Grainger
02.2018 - CurrentRead More
Owner/ Director
Little Angels Childcare
09.1999 - 02.2018Read More
Infant and Toddler Assistant Director
Care-a-lot Child Care Center
01.1997 - 09.1999Read More
SUNY Brockport
Bachelor of Science from Health Science
Read More