Sarah DeGroat
Warrenton,VA
Summary
Enthusiastic and reliable worker. Takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Catering/Waitress
Distinguished Engagements
07.2023 - Current
- Maintained a clean and organized workspace at all times.
- Served appetizers, delivered entrees, and refilled beverages for guests.
- Maintained flexible work schedule to meet event needs.
- Loaded and unloaded tableware, catering supplies and food to and from catering events.
- Responded to customers questions and resolved complaints.
- Set up buffet stations and cleared and reset tables.
- Prepared food prior to and during events.
- Worked with POS system to place orders and manage bills.
- Displayed a positive atttitude and promoted excellent service to customers.
Shift Lead
Third And Main
06.2021 - 07.2023
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Kept employees operating productively and working on task to meet business and customer needs.
- Evaluated employee performance regularly, providing constructive feedback.
- Inventoried and ordered supplies on weekly basis.
- Created successful work schedules for each team member to fully staff shifts.
- Analyzed sales and identified areas for improvement.
Line Worker
Jersey Mike's Subs
10.2020 - 06.2021
- Ensured consistent product quality.
- Assembled and installed products on production lines.
- Maintained organized work area.
- Made sure that products were produced on time.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Kettle Run High School
Nokesville, VA05.2022
Skills
- Strong multitasking
- Reliability
- Cleanliness
- Cash handling
- Fine dining experience
- Detail Oriented
- Stress Tolerance
- Food running skills
- Customer Service
- Time Management
- Team Player
- Telephone Etiquette
Timeline
Catering/Waitress
Distinguished Engagements
07.2023 - Current
Shift Lead
Third And Main
06.2021 - 07.2023
Line Worker
Jersey Mike's Subs
10.2020 - 06.2021
High School Diploma -
Kettle Run High School
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