Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sarah DeLille

Coal Valley,IL

Summary

Friendly Shoe Sales Associate provides excellent customer service and anticipates customer needs and offers appropriate products and services. Committed to creating organized, well-stocked and secure store environments that make customers feel comfortable. Pays attention to detail and communicates with clients and coworkers well.

Overview

3
3
years of professional experience

Work History

Footwear Team Lead

Dicks Sporing Goods
Moline , IL
07.2022 - Current
  • Responsible for providing leadership and direction to the Footwear team members, ensuring that customer service standards are met.
  • Assisted customers with product selection, fitting, styling advice, payment processing and returns.
  • Trained new employees on company policies and procedures related to footwear products.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Conducted regular audits of stock levels within the Footwear department to ensure adequate inventory was available at all times.
  • Utilized pre-determined corporate plans to merchandise new products.
  • Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Golf Associate

Dicks Sporting Goods
Moline , IL
08.2021 - 07.2022
  • Provided customers with information on golf products and services offered.
  • Operated cash register to process payments from customers.
  • Handled returns and exchanges according to company policy.
  • Adhered to safety policies while handling hazardous materials or chemicals.
  • Assisted with visual merchandising tasks including window dressing and floor changes.
  • Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.

Education

High School Diploma -

Orion High School
Orion, IL
05-2021

Skills

  • Customer Service
  • Organization
  • POS Software
  • Product Knowledge
  • Multitasking
  • Active Listening
  • Decision-Making
  • Team Leadership

References

References available upon request.

Timeline

Footwear Team Lead

Dicks Sporing Goods
07.2022 - Current

Golf Associate

Dicks Sporting Goods
08.2021 - 07.2022

High School Diploma -

Orion High School
Sarah DeLille