Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristan Pease

Grand Rapids,MI

Summary

Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

Footwear Team Lead

Dicks Sporting Goods
11.2020 - Current
  • Fostered a team culture that prioritized camaraderie, cooperation, and mutual respect among employees in the footwear department.
  • Handled complex customer complaints or inquiries professionally while involving upper management when necessary to reach resolutions quickly.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.

Receiving Team Member

Menards
11.2019 - 08.2020
  • Moved loads with correct and safe use of forklifts and pallet jacks.
  • Adhered to storage plans with proper product placement and organization.
  • Reduced errors in inventory management through diligent verification of received goods against purchase orders.
  • Assisted in training new team members on proper procedures, fostering a cohesive work environment focused on accuracy and efficiency.

Team Member

Arby's Restaurant
10.2016 - 06.2019
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.

Education

Associates - Computer Support Specialist

Lansing Community College
Lansing, MI
05-2025

Mason High School
Mason, MI
01-2018

Skills

  • Organization
  • Customer service
  • Sales promotions
  • Teamwork and collaboration
  • Friendly and helpful
  • Time management
  • Customer assistance
  • Problem-solving abilities

Timeline

Footwear Team Lead

Dicks Sporting Goods
11.2020 - Current

Receiving Team Member

Menards
11.2019 - 08.2020

Team Member

Arby's Restaurant
10.2016 - 06.2019

Associates - Computer Support Specialist

Lansing Community College

Mason High School

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Tristan Pease