Sarah Dosanjh

· Defined and delivered complex programs with competing priorities by managing roadmaps, product plan, timelines, development priorities, risks, issues, and blockers.

· Drove multiple projects from Initiation to deployment of OCI developer features for OCI Free Tier Program, Console UX projects with Service teams, and EES App Programs.

· Championed the need for process improvements with utilization of internal tools with OCI Service teams and Enterprise Engineering teams.

· Managed effective teamwork, communication, collaboration and drive for results across Product Management, UX Design, Engineering, Release, Deployment, Support teams.

· Vendor and cross team collaboration for aligning release cycles and timelines.

• Drove networking projects for Azure dedicated regions, coordinating with cross-functional teams to reduce build and deployment time by 35%.
• Managed Azure cloud deployments across 400 clusters globally, increasing operational performance by 55%.
• Led SQL appliance releases for OEMs, achieving a 25% reduction in release rollbacks.
• Developed e-commerce gamification model features, driving a 65% increase in customer usage post-deployment.
• Executed global customer code-with projects, ensuring accurate data entry from sales tools to ADO while streamlining workflows.
• Oversaw ITIL processes for phone registration and self-service password management, enhancing customer engagement and satisfaction.

• Implemented software solutions using modern programming languages and frameworks.
• Developed and maintained application software tailored to diverse client needs, enhancing client satisfaction and usability.
• Collaborated with cross-functional teams to gather and analyze user requirements, ensuring alignment with project goals and user expectations.
• Troubleshot and resolved technical issues in existing applications, improving system reliability and user experience.
• Developed Training product services websites for promoting Microsoft consulting services for products that resulted in 45% of company revenue and sales.