Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Languages
Websites
Timeline
Generic

Luis Daniel Marquez

Dallas

Summary

Dynamic Principal Technical Program Manager at Amazon with a proven track record in delivering complex projects on time and within budget. Expert in agile methodologies and process automation, enhancing efficiency by 25% in programs managed. Adept at cross-functional team leadership and stakeholder communication, driving strategic goals and fostering collaboration across technical and non-technical teams.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Principal Technical Program Manager

Amazon
Dallas
10.2021 - 05.2025
  • Delivered complex technical projects on time and within budget using agile methodologies.
  • Managed complete project lifecycle, including planning, execution, risk management, and stakeholder communication.
  • Enhanced development efficiency by 15% through implementation of process automation tools.
  • Facilitated effective communication between technical teams and non-technical stakeholders by simplifying complex information.

Senior Operations Manager

Amazon
Dallas
10.2020 - 05.2022
  • Enhanced performance monitoring and instituted motivational approaches to boost team productivity.
  • Managed employee-related issues, including labor relations, turnover rates, and diversity initiatives.
  • Optimized costs to improve productivity and proficiency of central fulfillment operations.

Operations Manager

Amazon
Dallas
02.2019 - 10.2020
  • Identified and resolved unauthorized or unsafe practices to enhance operational safety.
  • Established effective communication channels among unit staff and leadership, minimizing miscommunications.
  • Supervised operations staff to ensure compliance with company policies and procedures.
  • Developed and maintained strong relationships with external vendors and suppliers.

Area Manager of Operations

Amazon
Dallas
10.2017 - 02.2019
  • Developed cost-saving processes that mitigated financial losses.
  • Enhanced regional branch performance through implementation of effective management strategies.
  • Traveled to over 5 locations weekly to oversee fulfillment sites and conduct performance reviews.
  • Monitored performance data to identify improvement opportunities and establish corrective action plans.

Education

Bachelor of Business Administration - Finance and Risk Management

St. Mary's University
San Antonio, TX
12.2016

Skills

  • Cross-functional team leadership
  • Strategic goal development
  • Agile methodologies
  • Project management
  • Building technical teams
  • Developing project strategy
  • Team oversight
  • Risk management
  • Process automation
  • Stakeholder communication

Accomplishments

Received the 'Creating Safer Workplaces' Individual Award from Amazon VP due to the successful implementation of a new global job rotations program during 2024/2025 which impacted over 480 facilities world-wide, across 10 different countries. This program reduced musculoskeletal disorder (MSD) injuries by over 15%, and saved an estimated $35 million annually in workplace incidents.

Languages

  • English, Native or Bilingual
  • Spanish, Native or Bilingual

Certification

  • Lean Six Sigma

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Websites

Timeline

Principal Technical Program Manager

Amazon
10.2021 - 05.2025

Senior Operations Manager

Amazon
10.2020 - 05.2022

Operations Manager

Amazon
02.2019 - 10.2020

Area Manager of Operations

Amazon
10.2017 - 02.2019

Bachelor of Business Administration - Finance and Risk Management

St. Mary's University

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