Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Dowell

Kansas City,MO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Legal Assistant

Troppito Miller Griffin, LLC
09.2023 - Current
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Communicated pertinent information to clients via phone, email, and mail.

Legal Administrative Assistant

Lotven Law Firm
06.2022 - 09.2023
  • Enhanced client satisfaction with efficient scheduling and coordination of appointments, meetings, and conferences.
  • Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
  • Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
  • Managed billing procedures to maintain accurate records of client accounts and expedite payment processing.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.

Guest Service Representative

Hampton By Hilton
10.2021 - 09.2023
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Streamlined check-in and check-out processes for increased efficiency and guest convenience.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.

Education

High School Diploma -

Piper High School
Kansas City, KS

No Degree - Library Science

UMKC
Kansas City, MO

Skills

  • Advanced Word Processing
  • Data Management
  • Office Management
  • Administrative Support
  • Document Filing
  • Transcription
  • Legal Research
  • Document Drafting
  • Notary Public
  • Correspondence and Legal Forms
  • Work Prioritization

Timeline

Legal Assistant

Troppito Miller Griffin, LLC
09.2023 - Current

Legal Administrative Assistant

Lotven Law Firm
06.2022 - 09.2023

Guest Service Representative

Hampton By Hilton
10.2021 - 09.2023

High School Diploma -

Piper High School

No Degree - Library Science

UMKC

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Sarah Dowell