Sarah Drummond
Holland,Michigan
Summary
Proven track record in customer service and sales, demonstrated during tenure at MSU SLE, Dollar General, and Hog Wild BBQ. Skilled in POS systems and basic mathematics, coupled with a strong work ethic and adaptability. Excelled in building productive relationships and efficiently resolving customer issues, enhancing satisfaction and operational workflow.
Overview
3
3
years of professional experience
Work History
Cashier
MSU SLE
East Lansing, MI
12.2024 - Current
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Built and maintained productive relationships with employees.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Sales Associate
Dollar General
Holland, Michigan
01.2024 - Current
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted with unloading and stocking deliveries
Counter Helper
Hog Wild BBQ
Holland, Michigan
07.2022 - Current
- Assisted with the preparation of food items such as meals, sandwiches, and other menu items.
- Wiped down tables and removed trash to provide clean, welcoming dining environment.
- Managed customer complaints and rectified issues to complete satisfaction.
- Stocked shelves with cold sides, sauce, etc. in a neat and organized manner.
- Worked collaboratively with other members of staff to ensure efficient workflow during busy periods.
- Performed opening and closing duties such as restocking supplies and cleaning at end of shift.
- Operated cash register to process customer orders accurately and efficiently.
- Took phone orders from customers and wrote them down for the rest of the staff and kitchen.
Education
HIGH SCHOOL DIPLOMA -
West Ottawa High School
Holland05.2024
Skills
- Basic Mathematics
- Ability to Lift 40 pounds
- Friendly and Helpful
- Adaptability and Flexibility
- Problem-Solving
- POS systems
- Work ethic and integrity
- Attention to detail
References
References available upon request
References
References available upon request.
Timeline
Cashier
MSU SLE
12.2024 - Current
Sales Associate
Dollar General
01.2024 - Current
Counter Helper
Hog Wild BBQ
07.2022 - Current
HIGH SCHOOL DIPLOMA -
West Ottawa High School
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