Sarah Durler
Enterprise,OR
Summary
Oversaw retail management operations for 15 years, focusing on customer service and inventory control. Led a team of 350 associates to elevate customer satisfaction and drive year-over-year profit growth. Formulated effective strategies to address challenges and surpass performance goals. Cultivated strong community ties through engagement programs and consistent reliability.
Overview
15
15
years of professional experience
Work History
Store Lead
Walmart
08.2022 - 06.2025
- Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
- Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
- Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
- Collaborated with management on strategic planning initiatives, contributing to overall store success.
- Optimized inventory management processes, reducing stock discrepancies and improving product availability for customers.
- Organized shift meetings to communicate and resolve issues for night operations.
Coach
Walmart
10.2020 - 08.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Academy Facilitator
Walmart
05.2019 - 10.2020
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Created dynamic learning environment that valued instructor and student interaction.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Increased course relevance by incorporating real-world examples into lessons.
Assistant Manager
Walmart
02.2016 - 05.2019
- Assisted in managing daily store operations to ensure optimal customer service and satisfaction.
- Trained new team members on company policies, procedures, and best practices for efficiency.
- Analyzed sales data to identify trends and recommend inventory adjustments for improved stock levels.
- Implemented loss prevention strategies to minimize shrinkage and enhance store security measures.
- Collaborated with department managers to streamline workflows and improve overall store productivity.
- Coordinated promotional events and visual merchandising to boost product visibility and sales performance.
- Conducted regular team meetings to communicate goals, provide feedback, and enhance team cohesion.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Zone Merchandise Supervisor
Walmart
11.2010 - 02.2016
- Oversaw merchandise presentation and inventory management to maximize sales opportunities.
- Developed and implemented merchandising strategies aligned with seasonal promotions and customer trends.
- Trained and mentored team members on product knowledge, visual standards, and operational procedures.
- Analyzed sales data to optimize product assortments and improve inventory turnover.
- Collaborated with cross-functional teams to execute promotional events effectively within designated zones.
- Developed action plans to address underperforming categories or products, driving improvement in sales performance.
Education
Shasta College
Redding, CASkills
Store operations
Data-Driven Decision Making
Empowerment and Delegation
Cultural Competence
Conflict Resolution
Timeline
Store Lead
Walmart
08.2022 - 06.2025
Coach
Walmart
10.2020 - 08.2022
Academy Facilitator
Walmart
05.2019 - 10.2020
Assistant Manager
Walmart
02.2016 - 05.2019
Zone Merchandise Supervisor
Walmart
11.2010 - 02.2016
Shasta College