SARAH D. ZAMORA
Austin,TX
Summary
Dedicated professional with a solid background in both high-volume office environments and remote work. Upbeat individual with a friendly demeanor and sound judgment to handle diverse daily tasks independently. Motivated professional with several years of experience offering office support in industry. Reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Mindfull Nutrition
Buda, TX
05.2024 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Developed project plans for various tasks assigned by upper management.
- Proofread content for typo-free emails and documentation.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Documented patient insurance information with thoroughness and confidentiality.
Owner & Operator
Bamboo Aesthetics +
Austin, TX
02.2019 - Current
- Handled inventory recording, cleaning, and call/email management
- Worked together on devising social media marketing plans
- Played a part in naming skincare products
- Prepared products for marketing materials and the website
- Took charge of Shopify website development, which involved generating and overseeing discount codes and keeping an eye on fraudulent orders
- Managed order picking and packing using Shopify, Stamps.com, and mail courier websites
Customer Service Lead | Marketing Assistant
Renée Rouleau Skin Care
Austin, TX
01.2018 - 01.2019
- Assisted in designing social media campaigns
- Collaborated on product branding for skincare line
- Prepared merchandise for online promotion
- Directed development of Shopify website, managing discount codes
- Resolved complaints effectively and professionally
- Developed instructional documentation for training purposes
- Served as liaison for handling digital questions
Education
Cosmetology License - Esthetics
Avenue Five Institute
01.2017
Skills
- CRM Communication
- Selling Retail
- Collaborating
- Leadership
- Sales Strategy
- Time-management
- Adaptability
- Resourcefulness
- Budget Administration
- Marketing tactics
- Administrative Oversight
- Social media control
- Regulatory Compliance
- Financial Management
- Business Management
- Sales oversight
- Strategic project planning
- Business Administration
- Key partnership cultivation
- Product branding
- Profit and loss analysis
- Business launch
- Marketing
- Verbal and written communication
- Project Management
- Small business operations
- Proofreading
- Error identification
- Data accuracy
- Maintains confidentiality
References
References available upon request.
Timeline
Administrative Assistant
Mindfull Nutrition
05.2024 - Current
Owner & Operator
Bamboo Aesthetics +
02.2019 - Current
Customer Service Lead | Marketing Assistant
Renée Rouleau Skin Care
01.2018 - 01.2019
Cosmetology License - Esthetics
Avenue Five Institute
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