Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Eckley

Mesa,AZ

Summary

Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.

Overview

5
5
years of professional experience

Work History

Associate Banker

BMO Bank
05.2021 - Current
  • Balanced teller drawers and vault.
  • Closed, enrolled in digital banking, and updated accounts for customers.
  • Educated customers on features and benefits of banking products and services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.

Hostess

Shiprock Restaurant
02.2022 - 07.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cashier

Albertsons Grocery Store
04.2019 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked with floor team and managers to meet wide range of customer needs.

Cashier

Michaels Craft Store
10.2018 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Heritage Academy Queen Creek
Mesa, AZ
05.2018

Skills

  • Teller Support
  • Dual Control Vaults
  • Customer Service
  • Employee Training Assistance
  • Bank Sales

Timeline

Hostess

Shiprock Restaurant
02.2022 - 07.2023

Associate Banker

BMO Bank
05.2021 - Current

Cashier

Albertsons Grocery Store
04.2019 - 09.2022

Cashier

Michaels Craft Store
10.2018 - 04.2019

High School Diploma -

Heritage Academy Queen Creek

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Sarah Eckley