Sarah Fallin
Successful at excelling in fast-paced, competitive banking environments. Excellent sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Universal Banker
4 Years 4 Months- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
- Opened, closed and updated accounts for customers.
- Balanced teller drawers and ATM cash.
Log Maintenance Specialist
1 Year 6 Months- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Used data entry skills to accurately document and input statements.
- Compiled department-specific reports to help senior managers identify trends and improve progress.
- Calculated contractuals on insurance remittances such as Medicaid, Aetna, Bluecross, etc..
- Uploaded insurance checks to bank for deposit.