Sarah Ferkile
Dickson City,PA
Summary
Hard-working student, eager to gain work experience beneficial to a business management degree. Experienced in dealing with many different types of customers, provides great customer service. Often praised for the ability to stay organized in stressful situations.
Overview
4
4
years of professional experience
Work History
Front Counter Worker
Summit Square Cleaners
04.2020 - Current
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Managed cash register operations, accurately handling transactions and balancing cash drawer daily.
- Developed strong relationships with regular customers, fostering loyalty through personalized interactions.
- Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
- Maintained a clean and organized work area, ensuring a welcoming environment for customers.
Education
Bachelor's Degree - Business Management
Lackawanna College
Scranton, PA05.2027
High School Diploma -
Mid Valley High School
Throop, PA06.2023
Skills
- Customer Service
- Efficient multitasking
- Customer Assistance
- Problem-Solving
- Multitasking and Organization
- Dependable and Cooperative
- Effective Communication
- Cash Handling
Timeline
Front Counter Worker
Summit Square Cleaners
04.2020 - Current
Bachelor's Degree - Business Management
Lackawanna College
High School Diploma -
Mid Valley High School
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