Sarah Flatley
Washington,DC
Summary
Results-oriented and highly motivated professional with a Bachelor of Science in Kinesiology, majoring in Sport Marketing and Management, and a minor in Business, Marketing. A top-performing Senior Membership Consultant with a proven track record of driving sales and fostering positive customer relationships. Experience in team administration with a focus on coordination, communication, and logistical management. Adept at multitasking, with strong interpersonal communication, relationship-building, and innovative problem-solving skills. Committed to delivering exceptional results in dynamic and fast-paced environments. Based in Washington, DC.
Overview
5
5
years of professional experience
Work History
Senior Membership Consultant
VIDA Fitness
03.2021 - Current
- Enhanced member satisfaction by providing personalized consultations and tailored membership plans.
- Increased membership retention rates through proactive follow-ups and addressing member concerns with effective solutions.
- Developed strong relationships with members, leading to increased referrals and new memberships.
- Played a key role in achieving company revenue targets by consistently meeting or exceeding individual sales goals.
Team Administrator's Assistant
Loudoun United FC
05.2019 - 08.2019
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
Bachelor of Science - Kinesiology
Indiana University
Bloomington, IN05.2020
Skills
- CRM proficiency
- Microsoft office
- Performance tracking
- Cross-functional collaboration
- Adaptability
- Interpersonal communication skills
- Time management
- Sales
Timeline
Senior Membership Consultant
VIDA Fitness
03.2021 - Current
Team Administrator's Assistant
Loudoun United FC
05.2019 - 08.2019
Bachelor of Science - Kinesiology
Indiana University
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