Sarah Flowers
Pharr,TX
Summary
Reliable and upbeat sales agent successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Licensed Sales Agent
Complete Health Advisors
07.2023 - Current
- Increased client satisfaction by providing personalized insurance recommendations based on individual needs.
- Enhanced company reputation through exceptional customer service and building strong relationships with clients.
- Boosted sales revenue by accurately identifying cross-selling opportunities during client interactions.
- Streamlined quoting process, improving efficiency and reducing time spent on administrative tasks.
- Contributed to team success by consistently meeting and surpassing sales targets set by management.
- Met daily KPI, CPA, and other metrics consistently.
Enrollment Specialist
Medicare Made Easy
03.2022 - 07.2023
- Assist customers with enrolling into Medicare Advantage Plans
- Streamlined enrollment process for increased efficiency and enhanced user experience.
- Enhanced customer service by promptly addressing inquiries and resolving issues in timely manner.
- Managed approximately 10 daily enrollments in order to hit weekly and monthly goals.
Subject Matter Expert
Teleperformance
08.2021 - 03.2022
- Sell Medicare Advantage and Prescription Drug Plans to inbound customers
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
Licensed Sales Agent
Teleperformance
09.2018 - 05.2019
- Provide accurate information regarding various plans available
Unit clerk/Certified Nurse Assistant
Doctor's Hospital at Renaissance
06.2014 - 03.2018
- Provides direct and indirect patient care in the OB-GYN setting
Education
Bachelor’s in Multidisciplinary Studies - Marketing, Public Administration, Sociology
University of Texas Rio Grande Valley
Edinburg, TX05.2022
Skills
- Financial Acumen
- Client acquisition
- Sales Strategies
- Goal-Oriented
- Customer Retention
- Policy Management
- Product presentation
- New business generation
- Insurance sales expertise
- New Agent Training
Timeline
Licensed Sales Agent
Complete Health Advisors
07.2023 - Current
Enrollment Specialist
Medicare Made Easy
03.2022 - 07.2023
Subject Matter Expert
Teleperformance
08.2021 - 03.2022
Licensed Sales Agent
Teleperformance
09.2018 - 05.2019
Unit clerk/Certified Nurse Assistant
Doctor's Hospital at Renaissance
06.2014 - 03.2018
Bachelor’s in Multidisciplinary Studies - Marketing, Public Administration, Sociology
University of Texas Rio Grande Valley