Sarah Fox, MSOTR/L
Baldwinsville,NY
Summary
A goal driven industry advisor with a passion for consumer relations, multidisciplinary collaboration and the ongoing analysis required to drive toward best in class operations and value-based outcomes while increasing profit margins. I possess strong multi-modal communication skills required to work in dynamic and evolving environments as enhanced by experience in strategic supply chain coupled with experience as a clinician in direct patient care. An organized and dependable candidate successful at managing multiple priorities with a hunger for client maturation and achievement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Solution Advisor
GHX
06.2023 - Current
- Provided ongoing support to approximately 20 clients with a portfolio of approximately 3.5M ARR
- Identified areas and action plans for increased driven value within the VASS solution, leading to optimized performance and increased customer satisfaction.
- Analyzed client feedback to inform future product enhancements in solution offerings and service delivery methods.
- Facilitated open communication channels among both internal and external team members to promote efficient problem-solving and knowledge sharing opportunities including the development of mass user groups.
Occupational Therapist
Menorah Park
08.2020 - Current
- Provide ongoing evidence based interventions, education and recommend various materials to assist the client reach their maximum potential
- Provide ongoing management and supervision to clinical assistants to facilitate best practice, meet time restraints and to remain goal focused
- Participate and provide client based feedback in quality assurance board sittings
- Organize and prioritize work to complete assignments in a timely, efficient manner with emphasis on the value and return of value in services provided
- Direct coordinator of rehabilitation supporting all aspects of productivity, budgeting, utilization review, monitoring and team management
Occupational Therapy Assistant
Menorah Park
12.2019 - 08.2020
- Established and maintained long-term, effective therapeutic and working relationships
- Promoted professional growth by attending workshops, conferences and training seminars on emerging trends that are considered best in class
- Collaborated with occupational therapists to develop comprehensive treatment plans for patients
- Supported planning and program development through multidisciplinary and holistic board sittings
- Developed strong rapport with patients, fostering trust and enhancing their commitment to therapy goals
Occupational Therapy Assistant
The Grand Healthcare System
02.2017 - 12.2019
- Conducted presentations to support marketing efforts at team conferences and in-services
- Monitored and evaluated the effects of treatment at different stages to adjust treatments and achieve maximum benefit and value of skilled services
- Maintained accurate documentation of patient progress, ensuring efficient communication among healthcare team members
- Managed caseloads effectively while prioritizing the needs of each individual patient
Business Administrator
Raymour & Flanigan Furniture
07.2014 - 02.2017
- Managed over 100 client requests daily to identify high level resolutions
- Collaborated with cross-functional teams to develop innovative solutions that enhanced company operations and improved overall performance
- Created comprehensive reports on business performance, presenting findings to senior management for strategic decision making
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries professionally and promptly
- Improved office operations by automating client correspondence, record tracking and data communications
Education
M.S. in Occupational Therapy -
Utica University
05.2020
B.S. in Health Care Administration -
Utica University
05.2018
Skills
- Dynamic Problem Solving
- Activity analysis
- Relationship Building
- Strategic Thinking
- Goal Setting
- Cross-Functional Teamwork
Certification
- Lee Silverman Voice Treatment - BIG, 09/2021, Present
- National Board Certification for Occupational Therapy, 08/2020, Present
Hobbies
You can often times find me petting dogs, trying new recipes or hiking a mountain.
Timeline
Solution Advisor
GHX
06.2023 - Current
Occupational Therapist
Menorah Park
08.2020 - Current
Occupational Therapy Assistant
Menorah Park
12.2019 - 08.2020
Occupational Therapy Assistant
The Grand Healthcare System
02.2017 - 12.2019
Business Administrator
Raymour & Flanigan Furniture
07.2014 - 02.2017
M.S. in Occupational Therapy -
Utica University
B.S. in Health Care Administration -
Utica University
- Lee Silverman Voice Treatment - BIG, 09/2021, Present
- National Board Certification for Occupational Therapy, 08/2020, Present
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