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Associate Principal Engineer

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Experienced in payment operations, with a proven track record of improving transaction processes. Skilled in resolving payment discrepancies and maintaining high accuracy in financial records. Utilizes analytical and problem-solving skills to enhance team performance and efficiency. Proficient in preparing invoices, processing payments, and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. A team-oriented, dependable, and performance-driven professional.

Experienced IT Support Technician with over four years of expertise in managing Windows operations, resolving IT support issues, and maintaining network equipment. Proficient in installing and configuring Microsoft OS, desktop setups, and troubleshooting network devices including routers, switches, SD-WAN, wireless access points, and VoIP systems. Adept at using PowerShell to automate support tasks and streamline operations. Skilled in managing user accounts and permissions through Active Directory and implementing MDM solutions for secure mobile device management. Experienced in supporting data processing and mainframe applications, ensuring seamless integration and optimal performance. Supported mainframe applications used in the bank’s data processing operations, ensuring accurate and timely processing of financial transactions. Proven ability to provide efficient on premise and remote support, conducting root cause analysis, and documenting solutions for complex technical problems.

Driven and bilingual professional with a proven track record in enhancing customer experience and streamlining appointment processes at Greenberg Dental and Orthodontics. Expert in Microsoft Office and a Cisco Certified Network Associate, demonstrating exceptional problem-solving skills and adaptability. Achieved significant improvements in scheduling efficiency and IT support, contributing to long-term business growth.

Driven by a commitment to excellence, leveraged professional expertise in Quality Control Management and team leadership at Indianapolis International Airport to enhance QA processes and foster a culture of continuous improvement. Through adept use of Microsoft Word, Microsoft Excel and Microsoft PowerPoint 2023 and collaborative skills significantly contributed to organizational achievements, embodying a results-oriented approach with a focus on efficiency and precision.

SARAH FREDDOLINO

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Server, Hostess

Busser, Food Runner, Hostess and Server

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Highschool Diploma - IBCP Engineering

Pre-Engineering Undergrad Program

Civil and Environmental Engineering

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Server, Hostess

Busser, Food Runner, Hostess and Server

Highschool Diploma - IBCP Engineering

Pre-Engineering Undergrad Program

Civil and Environmental Engineering

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