Sarah Freedman
Wynnewood,PA
Summary
Dynamic professional with a proven track record in customer service and computer skills, honed across roles from Administrative Assistant at Montgomery Signs to Executive Leasing Consultant. Excelled in client relations and meticulous attention to detail, significantly enhancing project delivery and customer satisfaction. Expert in Microsoft Excel and adept at fostering positive client relationships.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Montgomery Signs
West Conshohocken, PA
01.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Realtor
Compass Real Estate
Haverford, PA
02.2020 - Current
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
Property Management and Assistant to Principals
Freedman Properties/ FT Builders
Philadelphia, PA
01.2010 - 05.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
Realtor
Berkshire Hathaway HomeServices
Haverford, PA
08.2013 - 02.2020
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
Executive Leasing Consultant
Rittenhouse Management
Philadelphia, PA
03.2012 - 01.2019
Leasing Manager
University Enterprises and Herman Realty Group
Philadelphia, PA
03.2011 - 12.2015
Education
Communications
Drexel University
Philadelphia, PAEconomics
George Washington University
Washington, DCFriends’ Central School
Wynnewood, PA06.2003
Skills
- Customer service
- Computer skills
- Time management
- Microsoft Excel
- Microsoft Word
- Customer and client relations
- Critical thinking
- Strong problem solver
- Verbal communication
- Deadline oriented
- Meticulous attention to detail
- Client relations
- Event coordination
- Complex Problem-solving
- Training and coaching
- Supervising staff
Affiliations
Tri-County Suburban REALTORS
National Association of REALTORS
Volunteering
The Gateway School- Fundraising and Event Coordination, Classroom Representative (2016-2021)
Friends' Central School- HSA member, co-chair for multiple yearly events (2022-current), grade representative (2024-current)
Timeline
Administrative Assistant
Montgomery Signs
01.2022 - Current
Realtor
Compass Real Estate
02.2020 - Current
Realtor
Berkshire Hathaway HomeServices
08.2013 - 02.2020
Executive Leasing Consultant
Rittenhouse Management
03.2012 - 01.2019
Leasing Manager
University Enterprises and Herman Realty Group
03.2011 - 12.2015
Property Management and Assistant to Principals
Freedman Properties/ FT Builders
01.2010 - 05.2023
Communications
Drexel University
Economics
George Washington University
Friends’ Central School