Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Frost

Chester,MA

Summary

Dynamic Team Lead at American Red Cross Biomedical Services, recognized for enhancing operational efficiency and fostering a collaborative work environment. Expert in coaching and mentoring, with a strong focus on workplace safety and regulatory compliance. Successfully improved team productivity through effective task delegation and communication strategies. Known for reliability, flexibility and strong organizational skills.

Overview

23
23
years of professional experience

Work History

Team Lead

American Red Cross Biomedical Services
2008.01 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Maintained high standards of safety and efficiency in collection activities.
  • Ensured sufficient inventory to enhance operational efficiency.
  • Facilitated communication among staff, management, and customers.

Supervisor

Valley Medical Group
2002.05 - 2008.01
  • Supervised daily operations, ensuring adherence to healthcare protocols and standards.
  • Trained staff on best practices for patient care and operational efficiency.
  • Coordinated schedules and workflows to optimize team productivity and resource allocation.
  • Developed training materials to improve onboarding process for new employees.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Education

Certificate in Medical Assisting -

Ultrasound Diagnostic School
Springfield, MA

Skills

  • Customer service
  • Coaching and mentoring
  • Workplace safety
  • Regulatory compliance
  • Equipment maintenance
  • Task delegation
  • Problem-solving
  • Teamwork and collaboration

Timeline

Team Lead

American Red Cross Biomedical Services
2008.01 - Current

Supervisor

Valley Medical Group
2002.05 - 2008.01

Certificate in Medical Assisting -

Ultrasound Diagnostic School
Sarah Frost